Currently Being ModeratedJul 8, 2012 6:20 PM (in response to swbaus)
I am so frustrated at the moment. On what seemed like good advice, I recently switched from windows machines to mac in my business. Since then I have had nothing but problems and recommend anyone contemplating it, DONT DO IT.
My business is a small business with 5 people in it. We are not complex with a simple offering, and simple but consistent banding etc. Since going to mac, its all gone.
- I have only just found out that Mac mail changes the format of the email after sending it. Nice, so everyone of the emails (and there are a lot of them) that come out of my business end up reading like a child's work. I went looking for a solution and the best I could come up with is, you need to format every email. I send over 100 emails a day! That's brilliant for productivity, not.
- Have also found out that you can only send a calendar invite from the icloud registered email address. What the **** is that?
- And I love that fact that you cannot configure a mac anything (except iPhone and IPad) to automatically correct an "i" to an "I" when typing. It may not be that important to some but when you are pushing our report after report its a pain in the %^&*.
I have spent more time fixing issues over the last 3 months, and now I am looking for a developer to help me get a separate calendar service so my invites from from the correct email address. I am going backwards here.
It is absolutely ridiculous. Surely Apple have consulted with business people. I went on line to find a solution, and you know what the best solution is, buy Microsoft Office! Why, everything else requires some level of html coding, and I am not a coder! And forget about the Apple shop for support. They are great at selling but that's it.
Sorry, you have lost me. This isn't supposed to be this hard, i was after an increase in productivity not to have it destroyed
And your question is?
Currently Being ModeratedJul 8, 2012 6:27 PM (in response to petermac87)
Sorry Pete, good point, I didnt articulate that very well as I got carried away.
Is there an application out there (other than MS outlook), or is there a way I can do the following
- ensure that the format of email from our company remains in tact if sent from Mac Mail
- have calander invites sent to attendees come from a different email address in iCal
- configure pages to correct an i to an I
I just want my productivity back
Currently Being ModeratedJul 8, 2012 6:44 PM (in response to swbaus)
We're all just Mac users like you here. You'll almost always find that questions posed concisely and clearly get better answers than rants. Mac software is pretty flexible and you can usually find a solution to what you need. Specifically, looking around in the Preferences menus of any application will often give you your answer (go to the application menu, eg the Pages menu, click Preferences, and look around).
iCal events are sent from the default address in the Mail application. The default is the first account listed. If you want to use a different one, you should drag the preferred account to the top in Mail - Preferences - Accounts.
I'm not sure what you mean by "Mail reformats everything". Anyone using email must be willing to see email sent by another sender, in another format (choice of font, size, etc). If you want to retain the original message format when you reply, use Mail - Preferences - Composing, and turn on "Use the same message format as the original message".
In Pages, go to Pages - Preferences - AutoCorrection, tick "Symbol and text substitution", and use the + button to add a substitute for "i"->"I".
Currently Being ModeratedJul 8, 2012 6:50 PM (in response to swbaus)
Yes, swbaus --
I'm having problems understanding this:
ensure that the format of email from our company remains in tact if sent from Mac Mail
Could you explain that further please, so we can know how to answer you better?
Currently Being ModeratedJul 8, 2012 6:50 PM (in response to swbaus)
Use Libre Office (libreoffice.org) its a totally free office suite for Windows, MAC, Linux. Much easier to use than Pages. Pages is great for publishing, but a little daunting for "everyday" office stuff.
Apple Mail is standards-based. One of the best there is. You can use Mozilla Thunderbird. I have a few clients that prefer it since its the same on Windows as MAC and they have to switch back and forth between machines during the day.
Sadly, the only way to send an e-mail with reliable layout and formatting to people without knowing what software they are using is to use PLAIN TEXT. That is after all, how e-mail works in the background. All of the fancy fonting, layouts, and especially inserting graphics in the signatures is totally unsuported by many mail programs world-wide. In North America, most people using a mail program that can handle graphics, fonting, etc., but since there is no standard you never know if what you send will look good on their screen.
If you simply must have graphics in your e-mails, then use Libre Office to create PDFs or Rich Text documents. Send those as attachments to your e-mails. Both PDF and Rich Text Format can handle complex layouts, and are readable on virtually every computer there is - even portables like Android, iPhone, iPad, etc.
I don't understand your invite problem. I use invites all the time, without Apple iCloud, and they work fine. Keep in mind Apple uses the world-standard for electronic calendar invites. Microsoft does not. So, if you send them to MS Outlook users, they may have to manualy add the event. There are add-ons to convert to MS format, but you have to know before you send the invite what they are using.
Whoever consulted on this purchase has let you down. They should have known and prepared you for this to ease the transition. If you made this purchase on your own..... What can I say... You know now that was not a good idea.
I hope you bought from an Apple store or a good dealer. Because either would be willing to help you with the usabilty problems and training. I also hope you bought Applecare - that gives you a toll-free number to call whenver you have trouble or questions.
Currently Being ModeratedJul 8, 2012 7:08 PM (in response to Richard E. Cooke)
Yes I purchased from an apple store and yes I have all the bells and whistles. No one at the apple store can help with my issues. They have been in contact with Apple and haven't heard back. I know they sound simple but they are not. I will be calling the Apple care people again today as its doing my head in
As far as the formatting of emails I understand that the only way to guarantee format is to be in based. However I also know that if I configure MS Outlook to use 10 as my body font, then the likelihood of the receiver receiving the in something very similar to 10 is pretty high. This unfortunately isn't the case with Mac Mail. The size and font type change and the looks terrible.
Thanks for your help.
Currently Being ModeratedJul 8, 2012 7:12 PM (in response to Matt Clifton)
Thanks for the advice Matt
I probably doesn't seem it but i am fairly handy and find my way around computers pretty easily, so one of the first things i dint was update auto correct to change i to an I and unfortunately it doesnt work. Apple have told me it wont.
On the calendar issue, once again i have been given that advice 3 times now, and it didnt work for me and I dont know why
Thanks for your help
Currently Being ModeratedJul 8, 2012 7:13 PM (in response to swbaus)
I've been working with both Windows and Mac systems, and have to admit that I find Apple's mail client lacking. It just isn't as good for my purposes as Outlook, no matter how much it's been improved over this last year.
Really... just get Office for Mac.
Currently Being ModeratedJul 8, 2012 7:15 PM (in response to ~Bee)
As I just explained to Richard I know that if I configure MS Outlook to use10 as my body font, then the likelihood of the receiver receiving the in something very similar to 10 is pretty high.
This unfortunately isn't the case with Mac Mail. The size and font type change all the time and thelooks terrible. Now I don't know if it is because most of my clients are large corporate's who use outlook as their e-mail client and outlook might be the culprit, however what I do know is that this wasn't an issue when was on MS
Hope this helps
Currently Being ModeratedJul 8, 2012 7:17 PM (in response to alwaysforever)
I think that will be the best solution. I really didnt want to go down that path given I have mac everything now as it is going to cost me a fortune. But it may be worth the investment
Currently Being ModeratedJul 8, 2012 7:23 PM (in response to swbaus)
Yes it's painful, I know. And I feel for ya, man. You'll probably find out pretty quickly, though, that iWork isn't really a very good substitute for Word or Excel either. I can't imagine many businesses doing their spreadsheets using Numbers.
The good news is, your new Mac is a well built machine with a gorgeous display, and you'll never have to worry about defragmenting your hard drive again. That counts for something.
Hope all goes well. Write more if you have any further questions.
Currently Being ModeratedJul 8, 2012 7:56 PM (in response to swbaus)
I am sorry you are having this trouble, When I purchased my first Mac (12 years ago) I wanted to pick it up and throw it out the window.
I was told then, that the mac had a steep learning curve, but leveled out pretty quickly and I found that to be very true.
After a few months I got a use to it and never looked back, what helped me was the Missing Manual book for OSX.
It may help to check it out, I realize you are not new to computers, but it may clear up some issues with the Mac.