1 2 Previous Next 15 Replies Latest reply: Nov 22, 2013 1:05 PM by Anthony C Maier
arnaud sel Level 1 Level 1 (0 points)

Hello there,

I have a problem occuring for month (since I bought this iMac) and nobody seems to be able to help me.

 

The problem is that all the Apple apps using webcode are crashing non stop (Dashboard, iTunes, mail, Safari, ...). This occurs with ALL ACCOUNTS on the machine and occured the 1st day I started my iMac (before any backup restored). I restored a backup from my AIR with Time machine, same problem... I called Apple support several time and the only thing they could tell me is to reinstall the system (I felt like I was on the phone with Microsoft). I re-installed the system 2 times + restored my data. I went to an Apple store where they ran an hardware diagnostic... nothing...

 

Conclusion, I don't use any Apple software anymore and I am considering going back to Linux...

 

This is so weird that I relly considered as being a hardware problem but Apple says it is not possible after the diagnostic was run.

 

The thing I know though:

  1. it is related to webcore
  2. it is not linked to "bad" extension (as I killed them all and tried everything on this side)
  3. the problem was there the 1st day I started the mac, before any of my data were installed
  4. it is related to webpage rendering (crash when iTunes accesses the iStore, or crash with Mail when rendering an HTML mail, ...)
  5. ... and finally, I want to jump out the window after firering a gun in my 27" ...

 

I noticed something suspicious on Windows (bootcamp), sometimes the display driver crashes... I don't know if it is the driver, or the hardware (could it be?). Could it be a graphic card hardware problem not detected by the diagnostic? For eg. if the GPU or graphic memory is used in someway by WebCore and causing the crash?

 

Here is an example of crash report...

Any idea, please help, I can't stand this anymore ?

 

Process:     iTunes [1413]
Path:        /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:  com.apple.iTunes
Version:     10.6.3 (10.6.3)
Build Info:  iTunes-10632501~1
Code Type:   X86-64 (Native)

Parent Process:  launchd [224]

 

Date/Time:   2012-07-09 09:42:01.536 -0400
OS Version:  Mac OS X 10.7.4 (11E53)

Report Version:  9

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018

 

VM Regions Near 0x18:

-->

__TEXT             000000010953a000-000000010a6e5000 [ 17.7M] r-x/rwx SM=COW  /Applications/iTunes.app/Contents/MacOS/iTunes

 

Application Specific Information:

objc[1413]: garbage collection is OFF

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.WebCore         0x00007fff8da79ec1 WebCore::Node::handleLocalEvents(WebCore::Event*) + 133
1   com.apple.WebCore         0x00007fff8da79574 WebCore::EventDispatcher::dispatchEvent(***::PassRefPtr<WebCore::Event>) + 832
2   com.apple.WebCore         0x00007fff8dc19cdf WebCore::MouseEventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*) const + 271
3   com.apple.WebCore         0x00007fff8da790f9 WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, WebCore::EventDispatchMediator const&) + 41
4   com.apple.WebCore         0x00007fff8dc19918 WebCore::Node::dispatchMouseEvent(WebCore::PlatformMouseEvent const&, ***::AtomicString const&, int, WebCore::Node*) + 116
5   com.apple.WebCore         0x00007fff8dc18fbd WebCore::EventHandler::dispatchMouseEvent(***::AtomicString const&, WebCore::Node*, bool, int, WebCore::PlatformMouseEvent const&, bool) + 107
6   com.apple.WebCore         0x00007fff8e223cd9 WebCore::EventHandler::handleMouseMoveEvent(WebCore::PlatformMouseEvent const&, WebCore::HitTestResult*, bool) + 1605
7   com.apple.WebCore         0x00007fff8e223e19 WebCore::EventHandler::mouseMoved(WebCore::PlatformMouseEvent const&, bool) + 71
8   com.apple.WebCore         0x00007fff8dc173cf WebCore::EventHandler::mouseMoved(NSEvent*) + 117
9   com.apple.WebKit          0x00007fff926adc80 -[WebHTMLView(WebPrivate) _updateMouseoverWithEvent:] + 800
10  com.apple.Foundation      0x00007fff94429d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
11  com.apple.CoreFoundation  0x00007fff9622d7ba _CFXNotificationPost + 2634
12  com.apple.Foundation      0x00007fff94415fc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
13  com.apple.AppKit          0x00007fff89a2efbd forwardMethod + 212
14  com.apple.CoreFoundation  0x00007fff9627470d -[NSObject performSelector:withObject:] + 61
15  com.apple.AppKit          0x00007fff89a2ef6a forwardMethod + 129
16  com.apple.iTunes          0x0000000109664983 0x10953a000 + 1223043
17  com.apple.AppKit          0x00007fff89a29792 -[NSWindow sendEvent:] + 7404
18  com.apple.iTunes          0x0000000109662f2e 0x10953a000 + 1216302
19  com.apple.AppKit          0x00007fff899c276b -[NSApplication sendEvent:] + 4847
20  com.apple.iTunes          0x0000000109a3e632 0x10953a000 + 5260850
21  com.apple.AppKit          0x00007fff899590c6 -[NSApplication run] + 555
22  com.apple.iTunes          0x000000010953d7af 0x10953a000 + 14255
23  com.apple.iTunes          0x000000010953d5f0 0x10953a000 + 13808

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib    0x00007fff92f6d7e6 kevent + 10
1   libdispatch.dylib         0x00007fff8a55e78a _dispatch_mgr_invoke + 923
2   libdispatch.dylib         0x00007fff8a55d31a _dispatch_mgr_thread + 54

 

Thread 2:

0   libsystem_kernel.dylib    0x00007fff92f6d192 __workq_kernreturn + 10
1   libsystem_c.dylib         0x00007fff935a1594 _pthread_wqthread + 758
2   libsystem_c.dylib         0x00007fff935a2b85 start_wqthread + 13

 

Thread 3:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 4:

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.iTunes          0x0000000109543844 0x10953a000 + 38980
3   com.apple.iTunes          0x0000000109553ec7 0x10953a000 + 106183
4   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
5   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
6   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 5:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x000000010955c18e 0x10953a000 + 139662
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 6:: CVDisplayLink

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.CoreVideo       0x00007fff8bdda6c8 CVDisplayLink::runIOThread() + 710
3   com.apple.CoreVideo       0x00007fff8bdda3e9 _ZL13startIOThreadPv + 148
4   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
5   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 7:

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.iTunes          0x0000000109543844 0x10953a000 + 38980
3   com.apple.iTunes          0x0000000109543780 0x10953a000 + 38784
4   com.apple.iTunes          0x0000000109ef3a10 0x10953a000 + 10197520
5   com.apple.iTunes          0x0000000109ef3a35 0x10953a000 + 10197557
6   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
7   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
8   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 8:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.iTunes          0x000000010962c517 0x10953a000 + 992535
3   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
4   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 9:: com.apple.CFSocket.private

0   libsystem_kernel.dylib    0x00007fff92f6cdf2 __select + 10
1   com.apple.CoreFoundation  0x00007fff96262c8b __CFSocketManager + 1355
2   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
3   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 10:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 11:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 12:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 13:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 14:: WebCore: LocalStorage

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff95ec8de0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3   com.apple.WebCore         0x00007fff8da5c76a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4   com.apple.WebCore         0x00007fff8da5c6c3 WebCore::LocalStorageThread::threadEntryPoint() + 99
5   com.apple.WebCore         0x00007fff8da5c60b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
7   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 15:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.Foundation      0x00007fff94478fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6   com.apple.Foundation      0x00007fff9446d72a -[NSThread main] + 68
7   com.apple.Foundation      0x00007fff9446d6a2 __NSThread__main__ + 1575
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 16:: JavaScriptCore::Marking

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff9613f7ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3   com.apple.JavaScriptCore  0x00007fff9613fa40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4   com.apple.JavaScriptCore  0x00007fff9613fae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
6   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 17:: JavaScriptCore::Marking

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff9613f7ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3   com.apple.JavaScriptCore  0x00007fff9613fa40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4   com.apple.JavaScriptCore  0x00007fff9613fae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
6   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 18:: JavaScriptCore::Marking

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff9613f7ed JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3   com.apple.JavaScriptCore  0x00007fff9613fa40 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4   com.apple.JavaScriptCore  0x00007fff9613fae9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
6   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 19:: JavaScriptCore::BlockFree

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff95ec8e37 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3   com.apple.JavaScriptCore  0x00007fff9614812c JSC::Heap::blockFreeingThreadMain() + 300
4   com.apple.JavaScriptCore  0x00007fff96148169 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
6   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 20:

0   libsystem_kernel.dylib    0x00007fff92f6d192 __workq_kernreturn + 10
1   libsystem_c.dylib         0x00007fff935a1594 _pthread_wqthread + 758
2   libsystem_c.dylib         0x00007fff935a2b85 start_wqthread + 13

 

Thread 21:: WebCore: LocalStorage

0   libsystem_kernel.dylib    0x00007fff92f6cbca __psynch_cvwait + 10
1   libsystem_c.dylib         0x00007fff935a3274 _pthread_cond_wait + 840
2   com.apple.JavaScriptCore  0x00007fff95ec8de0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3   com.apple.WebCore         0x00007fff8da5c76a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4   com.apple.WebCore         0x00007fff8da5c6c3 WebCore::LocalStorageThread::threadEntryPoint() + 99
5   com.apple.WebCore         0x00007fff8da5c60b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
7   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 22:: QTKit: listenOnDelegatePort

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.QTKit           0x00007fff91a78db6 listenOnDelegatePort + 418
7   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
8   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 23:: QTKit: listenOnNotificationPort

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.QTKit           0x00007fff91a7924d listenOnNotificationPort + 376
7   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
8   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 24:

0   libsystem_kernel.dylib    0x00007fff92f6d192 __workq_kernreturn + 10
1   libsystem_c.dylib         0x00007fff935a1594 _pthread_wqthread + 758
2   libsystem_c.dylib         0x00007fff935a2b85 start_wqthread + 13

 

Thread 25:

0   libsystem_kernel.dylib    0x00007fff92f6d192 __workq_kernreturn + 10
1   libsystem_c.dylib         0x00007fff935a1594 _pthread_wqthread + 758
2   libsystem_c.dylib         0x00007fff935a2b85 start_wqthread + 13

 

Thread 26:

0   libsystem_kernel.dylib    0x00007fff92f6b67a mach_msg_trap + 10
1   libsystem_kernel.dylib    0x00007fff92f6ad71 mach_msg + 73
2   com.apple.CoreFoundation  0x00007fff9621150c __CFRunLoopServiceMachPort + 188
3   com.apple.CoreFoundation  0x00007fff96219c74 __CFRunLoopRun + 1204
4   com.apple.CoreFoundation  0x00007fff96219486 CFRunLoopRunSpecific + 230
5   com.apple.CoreFoundation  0x00007fff9622919f CFRunLoopRun + 95
6   com.apple.iTunes          0x0000000109543697 0x10953a000 + 38551
7   com.apple.iTunes          0x0000000109dcd29c 0x10953a000 + 8991388
8   libsystem_c.dylib         0x00007fff9359f8bf _pthread_start + 335
9   libsystem_c.dylib         0x00007fff935a2b75 thread_start + 13

 

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x0000000000000000  rbx: 0x000000011237ab40  rcx: 0x000000011418c080  rdx: 0x0000000000002173

  rdi: 0x0000000076fa4317  rsi: 0x0000000000003fff  rbp: 0x00007fff69138b10  rsp: 0x00007fff69138af0

   r8: 0x0000000076fa4317   r9: 0x0000000000021730  r10: 0x0000000000000000  r11: 0x0000000000000000

  r12: 0xffffffffffffffe8  r13: 0x0000000000000002  r14: 0x000000011418c080  r15: 0x000000011418c080

  rip: 0x00007fff8da79ec1  rfl: 0x0000000000010246  cr2: 0x0000000000000018

Logical CPU: 1

 

Binary Images:

   0x10953a000 -    0x10a6e4ff7  com.apple.iTunes (10.6.3 - 10.6.3) <60A47696-C8BC-97A5-1E84-5C56F064E0B7> /Applications/iTunes.app/Contents/MacOS/iTunes
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0x7fff943a9000 - 0x7fff943fdfff  libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff94413000 - 0x7fff9472cfff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9475d000 - 0x7fff94869fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9502d000 - 0x7fff9502efff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9502f000 - 0x7fff95124fff  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff95125000 - 0x7fff9517dfff  libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff95194000 - 0x7fff95195ff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff95196000 - 0x7fff9540bff7  com.apple.imageKit (2.1.2 - 1.0) <5BAA52A9-F359-31E4-8109-74EBCEB626B4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff9540c000 - 0x7fff95422ff7  com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff95423000 - 0x7fff95475ff7  libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff95476000 - 0x7fff95493ff7  com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff95494000 - 0x7fff95507fff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff95508000 - 0x7fff958b1fef  com.apple.MediaToolbox (1.0 - 705.78) <A4DF8258-0CB9-3244-BF12-3AD02B1952B0> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff958b2000 - 0x7fff95912fff  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff95913000 - 0x7fff95d46ff7  com.apple.VideoToolbox (1.0 - 705.78) <7F115540-88CF-3087-951A-7073F7D58F4D> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff95d4a000 - 0x7fff95da7ff7  com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff95da8000 - 0x7fff95db3fff  com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff95e31000 - 0x7fff95e3ffff  com.apple.NetAuth (3.1 - 3.1) <FE7EC4D7-5632-3B8D-9094-A0AC8D60EDEE> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff95e40000 - 0x7fff95e73ff7  com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff95e74000 - 0x7fff95eb3fff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff95eb4000 - 0x7fff95ebdff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff95ebe000 - 0x7fff961e0fe7  com.apple.JavaScriptCore (7534.56 - 7534.56.6) <675725F8-37C4-3B80-ADB0-7B6AE908A908> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff961e1000 - 0x7fff963b5ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff963be000 - 0x7fff963c4fff  libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff963c5000 - 0x7fff96564ff7  com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff96565000 - 0x7fff96592fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <095FDD3C-3961-3865-A59B-A5B0A4B8B923> /usr/lib/libSystem.B.dylib
0x7fff96607000 - 0x7fff9660afff  libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff9660b000 - 0x7fff96610fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff9664b000 - 0x7fff9664bfff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96692000 - 0x7fff966deff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff966ef000 - 0x7fff966faff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff966fb000 - 0x7fff96726fff  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib

 

External Modification Summary:

  Calls made by other processes targeting this process:

task_for_pid: 3
thread_create: 0
thread_set_state: 0

  Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

  Calls made by all processes on this machine:

task_for_pid: 2807
thread_create: 0
thread_set_state: 0

 

VM Region Summary:

ReadOnly portion of Libraries: Total=271.9M resident=205.8M(76%) swapped_out_or_unallocated=66.1M(24%)

Writable regions: Total=1.3G written=168.7M(13%) resident=211.7M(16%) swapped_out=0K(0%) unallocated=1.1G(84%)

 

REGION TYPE                    VIRTUAL
===========                    =======
CG backing stores                22.3M
CG image                          264K
CG raster data                   3376K
CG shared images                 4464K
CoreAnimation                    1468K
CoreGraphics                       16K
CoreServices                     3768K
IOKit                            9948K
IOKit (reserved)                   64K    reserved VM address space (unallocated)
JS JIT generated code           256.0M
JS JIT generated code (reserved)768.0M    reserved VM address space (unallocated)
JS VM register file              4096K
JS garbage collector             11.3M
MALLOC                          183.1M
MALLOC guard page                  32K
Memory tag=240                      4K
Memory tag=242                     12K
Memory tag=243                      4K
Memory tag=251                      8K
OpenGL GLSL                      1372K
OpenGL GLSL (reserved)            128K    reserved VM address space (unallocated)
SQLite page cache                2592K
STACK GUARD                      56.1M
Stack                            20.8M
VM_ALLOCATE                      16.5M
__CI_BITMAP                        80K
__DATA                           30.2M
__IMAGE                           528K
__LINKEDIT                       50.7M
__RC_CAMERAS                      248K
__TEXT                          221.2M
__UNICODE                         544K
mapped file                      53.4M
shared memory                     452K
===========                    =======
TOTAL                             1.7G
TOTAL, minus reserved VM space  954.0M

iMac (27-inch Mid 2011), Mac OS X (10.7.4)
  • 1. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Carolyn Samit Level 10 Level 10 (89,650 points)

    The problem is that all the Apple apps using webcode are crashing non stop (Dashboard, iTunes, mail, Safari, ...). This occurs with ALL ACCOUNTS on the machine and occured the 1st day I started my iMac (before any backup restored).

     

    I restored a backup from my AIR with Time machine, same problem.

    When apps crash in multiple user accounts, that can be an indication that the startup disk needs repairing.

     

    Since you are running v10.7 Lion, you must use Lion Recovery.

  • 2. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    Thanks so much for your swift reply... I did a check and repair disk from Lion Recovery but the problem is still presend....

    FYI, some month ago I also did a full partition erase and reinstalled the system, but had the same problem... I have never seen such a persistent error :-|

  • 3. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Carolyn Samit Level 10 Level 10 (89,650 points)

    Anti virus or security software can cause the issues you are experiencing.

  • 4. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    I don't have any antivirus or security software on this macine.... also, the problem occured out of the box... so, even with nothing installed at all, just after the 1st startup and preinstall, I had the problem...

     

    I bought the machine, started it, tried Safari to surf on Apple.com, and the problems occured...

  • 5. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Linc Davis Level 10 Level 10 (117,990 points)

    You should have exchanged it while you had the chance. Now you're stuck with it and will have to get Apple to recognize that something is wrong with it. You probably have a bad logic board, and a negative hardware test doesn't rule it out.

  • 6. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Linc Davis Level 10 Level 10 (117,990 points)

    Is this crash reproducible or intermittent?

  • 7. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    I tried ... called, went to Apple store... as they couldn't find a solution I told them at the time to just replace the machine but it seems like it was not possible as they were saying it is software...

  • 8. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    yes it is reproductible .... it happens every time I try to use a software using the common webCore (so almost all Apple softwares.... but not Chrome for example which I believe also use WebKit... but just another instance...).

  • 9. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    FYI I had Trevor Baldwin as contact about this case on Aug 29 2011 (email and phone) - Case#: 241826624 ...

    But as the only answer I had was to reinstall the system (which I did twice) at a certain point I droped it and though I will find a solution later... I was very suspicious about the hardware as when purchased, the box was a bit damaged and one of the ... I told about all of that to Trevor who reassured me that the box is solid and if there is not problem running the hardware diagnostic it must be software... I still don't understand why they didn't just change the machine... It is so innaceptable to pay > $2000 and have to waste so much time to find a solution (then never find one) ...

  • 10. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Linc Davis Level 10 Level 10 (117,990 points)

    Not that it matters now, but Apple has a 14-day no-questions-asked return period. You're past that, and will now have your work cut out to get a warranty repair.

     

    Here's something that might help. Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.

     

    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.

     

    From the Recovery screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Test. If you're lucky, it will crash. Take it in to an Apple Store and demonstrate the crash.

     

    If it doesn't crash in Recovery, you'll have to boot from another device, such as a Time Machine backup volume, partition the drive (getting rid of the Windows volume and everything else), then reinstall the Mac OS. Don't restore any data from backups. Reproduce the crash in that state. Demonstrate that at the Apple Store.

  • 11. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    I couldn't crash Safari (but on my session it is also the hardest app to crash ... not like iTunes or Dashboard). It was behaving in a weird way, the same happened the 1st time I booted this machine. I mean it would reload some page twice, it would flicker a bit or sometime double reload then show "connection not available" (or some kind of similar message)...

     

    So anyways, I guess I'll have to do the same thing as I did during the year I had this machine... meaning avoid all Apple apps using the web (***** for the app store and iTunes as I also have an iPad).

     

    Also, something crazy happened into recovery mode with Safari ... the mouse scroll was inverted !!! :-O ! (sorry geek humour ).

     

     

    Thanks for your help anyways...

  • 12. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    Linc Davis Level 10 Level 10 (117,990 points)

    Millions of people, including me, are using WebKit applications without the problems you have. Something is wrong with your system.

  • 13. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    Still dealing with Apple apps crashing on my iMac for almost 2 years now... The whole system crashed even more so I put it to an Apple certified repair shop. The guys worked on it for weeks, I had to pay $700... It doesn't crash as before but still the Apple apps (safari ...) are crashing.

     

    I installed a brand new system on a SSD hard drive and a general crash occurs when opening Apple apps... I used this SSD system on another mac and it is super stable. There is indeed something wrong with this iMac from the beginning and NOBODY helped me. I spend so long on the phone with Apple and even asked to replace the machine at one point and they were insisting it was software... After 2 reinstallation I just lived with it (without using Apple apps) as I have work to do...

     

    Now I end up with a useless machine which costed $2000 + $700 repair and endless waste of time on the phone, trouble shooting, at the Apple store, on the road...

     

    I have mails regarding this issues could Apple help me on that? I am so disgusted with their products right now... I love them when it works but the fact that I and totally alone with no help, no explaination, no replacement or refund... nothing at all is just unacceptable ...

     

    Can anyone help me ? Should I just set this iMac on fire in front of an Apple store hoping the resuling video goes viral and gets me some money? Really I don t know what to do anymore...

  • 14. Re: com.apple.WebCore crashes all the times ... so all dependend apps crash :-(
    arnaud sel Level 1 Level 1 (0 points)

    FYI I found this https://discussions.apple.com/message/22020993#22020993
    and as I have been suspecting the graphic card from the bigining, I feel better other people have the same problem and confirmed that

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