3 Replies Latest reply: Jul 11, 2012 8:26 PM by fromsouth
tommoe Level 1 Level 1 (0 points)

I am trying to ypdate the software on my Ipad and I get an error message (-37).  "If you continue all data on this device will be lost".  Anyone have any ideas?

iPad 2
  • 1. Re: ipad software update error (-37)
    rbrylawski Level 6 Level 6 (10,790 points)

    I'm going to guess you are trying to update your iPad with a computer you have not synced your iPad to previously?  If that is correct, you should update the software with the computer you set up your iPad with.

  • 2. Re: ipad software update error (-37)
    tommoe Level 1 Level 1 (0 points)

    Not exactly, but I think I figured it out.  I registered the Ipad with the same computer, and the software was up to date however; when I registered the Ipad, I used "internet explorer" as the browser.  While trying to update, I was using "Mozilla Firefox" as the browser. FYI for anyone with the same error.  Your input helped me think "outside the box" and find the solution.  Thanks.

  • 3. Re: ipad software update error (-37)
    fromsouth Level 4 Level 4 (3,245 points)

    Can you elaborate on how you use browser for update, my evening is a little boring...