i just tried that and this is what i got
I TUNES HAS DETECTED AN IPOD, YOU MUST FIRST RESTORE I POD BEFORE IT CAN BE USED WITH ITUNES so then i push the OK button
THEN I CLICK ON THE RESTORE BUTTON
THEN I GET THE ARE YOU SURE YOY WANT TO RESTORE THE IPOD TO ITS FACTORY SETTINGS
so then i click on the RESTORE AND UPDATE BUTTON
then i get this message saying that its extracting software so im like yay there is light at the end of the tunnel but that is very short lived ...:(
then i get a message that says.....
THE IPOD "IPOD" CAN NOT BE RESTORED, THIS DEVICE ISN'T ELIGIBLE FOR THE REQUESTED BUILD.
so i push the OK button and another message comes up stating that ITUNES COULD NOT CONNECT TO THE IPOD BECAUSE IT IS LOCKED WITH A PASSCODE, and that i must ENTER PASSCODE ON THE IPOD BEFORE IT CAN BE USED WITH ITUNES
so once again i am in the same predicament that i was in in the first place, how can i put in the passcode if the darn ipod is still disables and wants me to conect to itunes ive tried all the suggestions including the hard restore and such please do u have any other suggestions for me i would greatly appreciate it
Correct the first error by:
- Update to the latest version of iTunes.
- Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
- Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
- Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
- Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
The try again.