1 2 Previous Next 29 Replies Latest reply: Jul 12, 2012 10:56 AM by Tom Gewecke Go to original post
  • 15. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    AlyGirlOhio wrote:

     

    But if you read in my first post, I looked for it and my iMac did not have this specific preference.

     

    I did read that, but the folder in which this .plist is located is hidden from the user (unless you take special action), so I thought you might not have been looking in the right place (Home/Library/Preferences, not Library/Preferences).

  • 16. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    Hey All,

     

    I lost a day of work and about to lose my mind. Going to try RRFS's suggestion to log in as a guest and see if the window continues to pop up.

     

    But in the meantime, the plot thickens. I reinstalled Lion. Yes, I wasted hours re-installing the Operating System to see if I could "simply" bypass all this techno troubleshooting.

     

    At this point, I went into the Library----->Preferences to delete the "preference.plist" file and there were none there because I had just re-installed Lion.

     

    Guess what? The pop up returned with a vengance. I will not try to log out and log back in as a guest. Not sure what this tells me....RRFS?

     

    What other preferences can I delete at this point? Any way to delete the Special Characters all together? Then re-install?

  • 17. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    AlyGirlOhio wrote:

     

    I went into the Library----->Preferences

     

    You need to go to Home > Library > Preferences, not Library > Preferences.

  • 18. Re: "Character" pop up window opens every few seconds
    RRFS Level 5 Level 5 (4,430 points)

    My thought was to find out if it was a user specific or system wide problem but with your reinstall did you migrate your settings or do a clean install?

  • 19. Re: "Character" pop up window opens every few seconds
    seventy one Level 6 Level 6 (8,990 points)

    Hello Alygirlohio,

     

    I know I can't be any more help but I just wanted to say how much I can sense your frustration ... I hope you sort it out soon.

  • 20. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    Seems like Tom IS on the right track. (Never knew about the "secret" Preferences location)

     

    Below, you'll see the CharacterPalette .plist (plus the locked one) but you'll also see a ghost copy.

    When the palette pops up, the fake one becomes highlighted (selected) and when the window disappears, it becomes deselected.

     

    I put both in the trash and emptied it. A new .plist appears as well as the ghost copy.

    Any hints how to delete the ghost copy?

     

    Oh‚ RRFS—I opened as a guest. The Character window did not pop up.

     

    Screen Shot 2012-07-12 at 5.57.29 AM.png

  • 21. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    AlyGirlOhio wrote:

     

    I opened as a guest. The Character window did not pop up.

     

     

     

    That's because setting up a new account generates an uncorrupted .plist.

     

    As for the ghost copy, have you tried rebooting your Mac?  If you can't trash it the normal way, can you rename it?

  • 22. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    I rebooted many times, and also to clear the PRAM, shut down and turned off the surge protector, and re-installed Lion.

     

    1. I am not able to open it. This is what happens:

     

    When I double-click on it, a window says it "cannot be opened because the original can't be found" Do I want to Delete Alias or Fix Alias? Selecting "Delete" does nothing. Selecting "Fix" asks me to find the original and I don't know how to get there (Tom's previous instructions for finding this folder is by using "Go" and holding the option key.

     

    2. When I look at Get Info, it blocks me from changing the name. Not able to change the name any other way.

     

    3. When I right-click on it, my choices are:

    Open (I covered what happens in #1 above)

    Open Enclosing Folder (nothing happens)

     

    Are there any tools in Utilities that would allow me to sniff out and remove the file?

    How do I find that particular Preferences folder through an Application? (ie, not through "Go?")

  • 23. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    I don't see any purpose in opening it.  What happens when you try to drag it to the trash?  

  • 24. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    It can't be dragged to the Trash.

  • 25. Re: "Character" pop up window opens every few seconds
    dlraff56 Level 1 Level 1 (10 points)

    In System Preferences - Language & Text, there's a box checked by default "Keyboard & Character Viewer" that's on.

    Maybe turn it off and see if that makes a difference?

  • 26. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    OH MY GOD—Thank you!!!!

    24 hours of that blinking and I was going insane!!

     

    It stopped as soon as I went to System Preferences—> Language & Text—> Input Sources—> and clicked OFF "Keyboard & Character Viewer"

     

    At the side of the dialog box is a header "Input source options" and "Use the same one in all documents" is selected. This is why the Character viewer popped up all the time, in any Application.

     

    EVERYONE—Thank you SO much for troubleshooting this issue.

    I thank you.

    My dogs thank you.

    My clients thank you!

     

  • 27. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    AlyGirlOhio wrote:

     

    At the side of the dialog box is a header "Input source options" and "Use the same one in all documents" is selected. This is why the Character viewer popped up all the time, in any Application.

     

     

    That box only governs which keyboard layout is used by your hardware keyboard and should not have any effect on the Character Viewer.

     

    But the important thing is you fixed your problem -- Congrats!

  • 28. Re: "Character" pop up window opens every few seconds
    AlyGirlOhio Level 1 Level 1 (0 points)

    Tom,

     

    Do you think there's a broken/stuck button on my keyboard?

    Or keyboard is corrupted?

  • 29. Re: "Character" pop up window opens every few seconds
    Tom Gewecke Level 9 Level 9 (71,735 points)

    AlyGirlOhio wrote:

     

    Do you think there's a broken/stuck button on my keyboard?

    Or keyboard is corrupted?

     

    No.  With an uncorrupted .plist, you should be able to leave the box for Character Viewer in Input Sources checked without having it appear except when you ask it to.

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