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Currently Being ModeratedJul 11, 2012 3:46 PM (in response to ddhjbd99)
Does he have his own computer that his iPod Touch has been synced with? If so, his iPod Touch needs to be updated on that computer.
Currently Being ModeratedJul 11, 2012 4:08 PM (in response to Allan Sampson)
no he does not have his own computer
Currently Being ModeratedJul 11, 2012 4:13 PM (in response to ddhjbd99)
Has this iPod ever been synced to any computer?
Currently Being ModeratedJul 11, 2012 4:19 PM (in response to kb1951)
yes to my daughter's lap top but she has since had t replace the hard drive in her lap topand his ipod has not been synced with any computer in a long long time
Currently Being ModeratedJul 11, 2012 5:28 PM (in response to ddhjbd99)
OK, I think what you will need to do is this:
1. Open itunes, click 'Edit', click 'Preferences", click 'devices', click 'prevent iPads, iPhones, iPads from syncing automatically.
2. Connect the iPod, click on the iPod under 'devices' on the left
3. Click 'check for updates' on the summary page on the right.
I would suggest a search of this forum for further advice on what to do when you no longer have the original iTunes library regarding saving the music and apps. You can transfer purchased items from the iPod to the computer but I am not sure about adding it to your iTunes library. You can have more than one device syncing as each device will have it's own sync preferences. I have never had to do this, so I am going by what I have read in the past.
I just saw this link in another post. It may be of help in your situation:
And another link that you should read too:
Currently Being ModeratedJul 12, 2012 2:31 PM (in response to ddhjbd99)
You are welcome. I hope it all worked out well for you.
Currently Being ModeratedJul 12, 2012 3:15 PM (in response to ddhjbd99)
If you're doing an iOS update it is possible that the iPod will be erased as part of the process. Going from iOS 4 to 5 will almost certainly do this, but going from iOS 5 to 5.1.1 typically won't (but in that case you could update over wi-fi). If your son has things on the Touch that you care about that don't live anywhere else, the first thing you should do is find a way to extract that to a computer before you update iOS.