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Search function in Help not working in any application

608 Views 3 Replies Latest reply: Jul 12, 2012 2:48 PM by Klaus1 RSS
jcwsmith Calculating status...
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Jul 11, 2012 4:22 PM

The Search function is not working in any application's Help. Upon entering the terms I need help for I get a hang at "Searching..." but never any result. This problem started sometime in the last year or so. Prior to that the search function in Help worked fine. My network connectivity is excellent.

 

I recently reinstalled OS X 10.5 but I'm sure the problem existed before that and persisted after the reinstall.

 

The reinstall was due to upgrading to 10.7 and only then finding that I had lost needed functionality, but I don't think this has anything to do with the current problem. All other aspects of Help seem to be working fine

 

I don't find any reference to this problem anywhere so I'm hoping someone can help with my Help(!) problem. Thanks in advance.

iMac Intel Core 2 Duo 2.4 GHZ, Mac OS X (10.5.8)
  • Klaus1 Level 8 Level 8 (43,490 points)

    I recently reinstalled OS X 10.5 but I'm sure the problem existed before that and persisted after the reinstall.

     

    The reinstall was due to upgrading to 10.7

    Sorry, that makes no sense.

     

    What version of OS X are you running?

  • Klaus1 Level 8 Level 8 (43,490 points)

    Try running your Leopard install disk again, as well as the 10.5.8 combo updater. This might reinstall any 'missing bits'.

     

    You can do this without deleting the hard drive, just install straight over your existing system, but close all applications and external devices first.

     

    Or you could also do this via an Archive and Instal:

     

    How to Archive & Install:

     

    http://support.apple.com/kb/HT1710

     

    and this also:

     

    http://support.apple.com/kb/HT2196?viewlocale=en_US

     

    This document explains how to correctly reinstall a prior version of Mac OS X in the event that other troubleshooting does not resolve an issue:

    http://docs.info.apple.com/article.html?artnum=25404

    BUT: Don't install older versions of Mac OS than what came with your computer:

    http://support.apple.com/kb/HT2186?viewlocale=en_US

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