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sync session failed to start

107149 Views 87 Replies Latest reply: Mar 4, 2014 7:23 AM by peppyspeople RSS Branched to a new discussion.
  • danlang Calculating status...
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    Jun 20, 2012 10:09 PM (in response to voipsri)

    Worked for me, too. Using 10.6.3.25 on Windows 7. Not sure why I randomly had this issue all of a sudden, but it's working now!

     

    Thanks!

  • big dave 6 Calculating status...
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    Jun 27, 2012 9:36 AM (in response to aTriumphForMan)

    As jcolgan says ... voipsri's instructions worked. Hooray and thnx.

  • RED1994 Calculating status...
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    Jun 27, 2012 5:55 PM (in response to aTriumphForMan)

    I have had this issue and tried just about everything including restoring and deleting backups but still got the same error.

     

    After 8 hours or so i figures out a way to resolve this:

     

    Device has to be connected to computer!!

     

    1. On the iphone or ipod touch go to "settings>icloud> storage and backup" and turn on icloud backup and backup all of your data. You will see a message saying backups will not be made on your computer.. just press ok as you can change this in the future.

     

    2. After you have successfuly created an icloud backup. select your device in itunes and press "Restore" and download the required software.

     

    3. When finished downloading the updated software continue with restoring your device

         (Optional) you can press create a backup just to be safe but is not needed as you already did so in icloud

     

    4. When your device finishes restoring  Itunes will ask to restore from a backup and in my case restore as new iphone  IMPORTANT!!!  DO NOT PRESS ANYTHING ON THE COMPUTER.. the rest of the process will be       done on your device.

     

    5. On your device go through the setup and configure the wifi if it available ""(WIFI REQUIRED FOR IPOD TOUCH)""

     

    6.  Continue the setup until you get to the icloud settings. You want to restore your device from icloud backup.

          sign into icloud and you will see your device backup just select it and your device will begin to restore itself.

     

    7.  When the restore is complete go to itunes and try to sync your device. If the steps were done correctly you should now be able to sync you device

     

    I haven't seen a fix like mine on the internet yet but if this works for you just remeber RED1994 discovered this

  • CarlScheider Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 28, 2012 11:48 AM (in response to aTriumphForMan)

    Try this.

    STOP iTunes.

    Plug your gadget into the USB port.

    START iTunes.

    If it starts automatically, STOP it and RESTART it with the gadget plugged into the USB port.

    I dunno why, but it works for me!

  • ddog99 Calculating status...
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    Jun 28, 2012 7:28 PM (in response to upsbryant)

    All you really have to do is restart your iphone/ipod. I did that and now it is working perfectly

  • MisterMistral Level 1 Level 1 (0 points)
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    Jun 28, 2012 9:38 PM (in response to ddog99)

    In some case, yes, this may work--in many cases it doesn't and it's much more complex.

     

    If it were that simple in every case, this thread wouldn't be here.

     

    It seems this symptom may have a variety of causes and a variety of (different) solutions -- which explains why different people get different results from each recommendation.

     

    My phone stopped synching for no particular reason, then after trying everything under the sun and having nothing work, one day (a month later) I plugged the phone in and it simply worked again -- without doing anything.

  • Sahi_Rahul Calculating status...
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    Jul 2, 2012 3:19 PM (in response to aTriumphForMan)

    This is how it worked for me:

    While the iPhone is connected.

    Under Devices

    Select iPhone and

    Eject

    Reconnect and

    Click on Sync.

     

    Worked!

  • boydbre Calculating status...
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    Jul 4, 2012 5:45 PM (in response to marcdaniel)

    worked for my ipad. Thanks.

  • rajveerminhas Calculating status...
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    Jul 8, 2012 12:12 AM (in response to Struggling77)

    Very fast and easy option for error "Could not sync the iphone/ipad because the session failed to start" is to do the following steps:

     

    STEP 1. Remove iphone/ipad from usb.

    STEP 2. Close iTunes.

    STEP 3. Press Ctrl+Alt+Tab and select Task Manager (WIN 7)

    STEP 4. From the list select "disnoted.exe" press right button of mouse and select 'Kill Process Tree".

    STEP 5. Select any other running program from apple directory and press right button of mouse and select 'Kill

                  Process Tree".

    STEP 6. Press Esc button.

    STEP 7. Start iTunes and then plug-in your iPhone/iPad, and VIOLA here you go.

     

    YOU DON'T NEED TO MESS UP WITH YOUR BACKUPS.

     

    Hope this Works. If it works for you please.......... press like

  • Newby07 Calculating status...
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    Jul 13, 2012 11:41 AM (in response to Pablokimon)

    Thank you so much. Problem solved!!!

  • zxcvswfwezzxvc Calculating status...
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    Jul 21, 2012 5:03 PM (in response to rajveerminhas)

    this worked like a charm

  • Josh_Williams Calculating status...
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    Jul 22, 2012 8:43 AM (in response to aTriumphForMan)

    I had the same problem recently after updating to 5.1.1. I solved my problem by unticking "Sync with this iPhone over Wi-Fi".

  • rambotech Calculating status...
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    Jul 28, 2012 9:35 PM (in response to aTriumphForMan)

    The steps here worked for me on Windows 7, the critical step was to restart iTunes after deleting the backup and reseting the history.  Without the restart, iTunes would still not talk to the iPhone.

  • mel0132 Calculating status...
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    Aug 3, 2012 5:51 AM (in response to voipsri)

    Thanks.. I'm also using ITunes 10.6... but on Windows XP. The solution worked fine.

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