HT202265: OS X Lion: Supported digital camera RAW formats

Learn about OS X Lion: Supported digital camera RAW formats
Kverlin

Q: My Canon Powershot G10 does not show up in 10.7.4

Nevertheless it is listed in supported digital camera RAW formats.

MacBook Pro, Mac OS X (10.7.4)

Posted on Jul 14, 2012 4:54 AM

Close

Q: My Canon Powershot G10 does not show up in 10.7.4

  • All replies
  • Helpful answers

  • by a brody,Helpful

    a brody a brody Jul 14, 2012 9:49 AM in response to Kverlin
    Level 9 (66,876 points)
    Classic Mac OS
    Jul 14, 2012 9:49 AM in response to Kverlin

    Just because it supports the RAW formats, does not mean the USB connection will work.  Most digital cameras  data transfer work better if you just connect the media card to the Mac via a media card reader, and then you don't waste the camera's battery reading the photos.    Current MacBook Pros have SD card readers.  I don't have time right now to lookup your camera, to find out if yours supports SD.  If it doesn't, there are plenty of card readers by Sans Disk and/or multifunction printers with card readers that support other formats.

  • by Kverlin,

    Kverlin Kverlin Jul 15, 2012 12:50 AM in response to a brody
    Level 1 (0 points)
    Jul 15, 2012 12:50 AM in response to a brody

    Ok, thank you. That worked! Still I am very surprised that I can't work with my camera as simple as it was on Windows.

  • by Terence Devlin,

    Terence Devlin Terence Devlin Jul 15, 2012 12:54 AM in response to Kverlin
    Level 10 (139,572 points)
    iLife
    Jul 15, 2012 12:54 AM in response to Kverlin

    Canon camera's dont' mount in the Finder. All the other ones do. Why? You'll need to ask Canon about that...

  • by Kverlin,

    Kverlin Kverlin Jul 15, 2012 12:58 AM in response to Terence Devlin
    Level 1 (0 points)
    Jul 15, 2012 12:58 AM in response to Terence Devlin

    Canon does not make operating systems and computers. Apple does. As far as I remeber Win7 can mount my G10 camera without installing any software by hand. I'm not offending, I'm just a little bit surprised about this usability pitfall.

  • by Jeffrey Jones2,

    Jeffrey Jones2 Jeffrey Jones2 Jul 15, 2012 10:43 PM in response to Kverlin
    Level 6 (8,639 points)
    Jul 15, 2012 10:43 PM in response to Kverlin

    You don't have to install any software. Image Capture can access the camera. (So can iPhoto and Aperture.) The camera is not a disk, and it will not act like one in the Finder. Image Capture gives access to many more features than a mass storage device in the Finder would -- for example tethered shooting and synchronizing the camera's clock (assuming Canon supports those features).

  • by Kverlin,

    Kverlin Kverlin Jul 16, 2012 9:30 AM in response to Jeffrey Jones2
    Level 1 (0 points)
    Jul 16, 2012 9:30 AM in response to Jeffrey Jones2

    It does not show up in iPhoto and Image Capture either. The only way to retreive photos is to insert SD card into card reader.

  • by Jeffrey Jones2,

    Jeffrey Jones2 Jeffrey Jones2 Jul 16, 2012 6:17 PM in response to Kverlin
    Level 6 (8,639 points)
    Jul 16, 2012 6:17 PM in response to Kverlin

    That's not normal. It should show up in iPhoto and Image Capture. If not, something is wrong, probably with the camera or the connection. Check the cable? You are turning the camera on, aren't you? (some people forget...)

  • by Kverlin,

    Kverlin Kverlin Jul 17, 2012 4:32 AM in response to Jeffrey Jones2
    Level 1 (0 points)
    Jul 17, 2012 4:32 AM in response to Jeffrey Jones2

    I've tried different cables and different order of (plug in / switch on / open iPhoto) and still no effect. Win still recognizes camera with all my cabels, so I assume that camera USB port and camera software are ok.

    Anyway - I am happy with cardreader. I've never used it before so I was a little bit worried about it's reliability, but it works perfect, so I have nothing to complain about at the moment .

  • by a brody,

    a brody a brody Jul 17, 2012 5:05 AM in response to Kverlin
    Level 9 (66,876 points)
    Classic Mac OS
    Jul 17, 2012 5:05 AM in response to Kverlin

    It is a big problem that has existed with digital cameras since the beginning.  For whatever reason, they fail to use the HID standard properly, or test for its compliance.  Apple uses this standard with all its devices.  Image Capture may be a little more forgiving than iPhoto in terms of seeing the camera, so you might want to try that, with its variosu preferences.