Currently Being ModeratedJul 14, 2012 7:11 PM (in response to ArielLuque94)
Like you, I have a new macbook pro. Got it yesterday. Today I saw the updates in the App store. Same thing about i need to sign in to the account I used to purchase it. I sent a email to apple. They replied and are in the process of helping me. Unfortunatly, it is after hours for them, so I will be getting another email in the morning. Hopefully they can help me resolve this. I will keep you posted of the results.
Currently Being ModeratedJul 14, 2012 11:56 PM (in response to ArielLuque94)
Any update on this? I am having the exact same problem on my brand new Macbook Pro Retina Display model. I get the same error for iMove and iPhoto.
This is really annoying. I hope someone at Apple realized people are having the exact same problem.
Currently Being ModeratedJul 15, 2012 10:49 AM (in response to Cory1970)
I am getting no where with the app store support. You would think that after 8 emails back and forth they would know what message I am getting, and what my apple ID is. This is a waste of my time. I keep giving them the same information and getting now where. I am done with them and will try to figure this problem out myself.
Good Luck to you. If you find a solution please share. I will do the same
Currently Being ModeratedJul 15, 2012 11:36 AM (in response to Ducman)
I have tried that about 3 times. Problem is, I never purchased the apps through the app store. I have iLife on idisk. Which I was just able to use to install iDvd on my new macbook pro.
Currently Being ModeratedJul 15, 2012 2:17 PM (in response to ArielLuque94)
This solution worked for me...
Currently Being ModeratedJul 15, 2012 8:01 PM (in response to MarkRosewood)
I tried all these things and nothing has worked. The only thing I have not tried is a fresh install of lion, but I don't see how that would help the problem. I'll try support tomorrow.
Currently Being ModeratedJul 16, 2012 10:53 AM (in response to ArielLuque94)
Okay I managed to fix it by completely logging out of the mac app store. Going into iTunes, authorizing the computer, opening the mac app store and updating the apps without logging in. It asked me for my username and password about 7 times before it finally went through and started updating the apps. All is fine now.
Currently Being ModeratedJul 17, 2012 2:40 PM (in response to ArielLuque94)
I went back to emailing the app store support. After many emails, my case was moved up to a senior advisor who issued me codes to redeem for the iLife apps. Problem fixed!
Currently Being ModeratedAug 2, 2012 2:50 PM (in response to SARyan)
The "account", to which the message refers, is NOT your APPLEID account.
[If you used the wrong applid, you would have no apps to update.]
It is your USERID on your computer.
I have 2 userids - ADMIN, and PEON which I normally use.
Some of my apps were purchased with the admin account.
These showed up as "update" rather than "installed"
I logged out of peon, and logged in to admin.
Now most purchased apps showed up as "install"
[some were "installed" but none were "update"]
Install all of them, and Bob's your uncle :-)
Currently Being ModeratedAug 6, 2012 9:44 PM (in response to ArielLuque94)
I have a brand new Macbook Pro and I am having the same exact problem in the App Store with iPhoto and iMovie. I have tried all of the fixes I can find including reindexing Spotlight, logging out of the App Store and authorizing iTunes and then logging back in to the App store and nothing works. I only have one user account on the laptop so it has nothing to do with a UserID as one other person had mentioned. I do have two Apple ID accounts and I tried logging into both of those and that doesn't work either. Does anyone have any other suggestions. Thanks.