HT1338: OS X: Updating OS X and Mac App Store appsLearn about OS X: Updating OS X and Mac App Store apps
Currently Being ModeratedJul 11, 2012 10:58 AM (in response to Marco Meneses 11)
Just a thought, but is anyone not using the magsafe2 adaptor?
Currently Being ModeratedJul 11, 2012 10:58 AM (in response to F150Wahoo)
i concur with cseal...audible static develops with or without peripherals attached when playing audio with 2012 11" MBA and TBD.
i'm hoping that the upcoming release of Mountain Lion will magically resolve what seems to be a software issue, but I won't hold my breath just yet. i'm reticent to swap out any hardware or invest a lot of my personal time and energy troubleshooting the issue with AppleCare support, as the problem seems widespread enough that Apple should in theory be able to confirm the existence of a problem and indicate that a solution is being developed based on in-house troubleshooting/testing. has anyone shot an email off to Tim Cook on this one?
Currently Being ModeratedJul 11, 2012 11:01 AM (in response to atimjackson)
Thought the same about the Magsafe 2 but:
- This issue hasn't been reported by MacBook Pro owners.
- I tried without the adaptor. Same result.
Currently Being ModeratedJul 11, 2012 11:11 AM (in response to F150Wahoo)
I have a Senior Advisor working on this. I will update people here. I would advise other people to escalate this as I have. The more noise the better. Otherwise, only solution is take back TBD or replace MBA with Macbook Pro Retina.
Currently Being ModeratedJul 12, 2012 1:29 PM (in response to F150Wahoo)
In my case, it seems to only happen with the Chrome browser. If I close the tab and re-open, it fixes it for a time.
Currently Being ModeratedJul 12, 2012 3:47 PM (in response to F150Wahoo)
Just spoke with a Senior Advisor. She told me that there's no way they won't release a software update any time soon. She also told me she has heard this issue more than once so I guess they are working on it.
I really hope Mountain Lion fixes this issue.
Currently Being ModeratedJul 13, 2012 8:47 AM (in response to rolandofromperu)
"no way they won't release a software update any time soon"....
I can only hope. I've called apple care about 4 times and "no, we have not heard of this being an issue". I am tired of the same old resets.
I am surprised this issue has not caught more attention.
Currently Being ModeratedJul 13, 2012 8:50 AM (in response to Marco Meneses 11)
Just got linked over to this thread as well, so I'll pile on.
Brand new 13"MBAir, using magsafe 2 adapter with a thunderbolt display refurb. Less than a week old. Definitely having this issue as well; it is only remedied by restarting the application which is driving the audio (Spotify) in this case.
hope we get an update soon.
Currently Being ModeratedJul 13, 2012 8:48 PM (in response to F150Wahoo)
Same problem here with macbook 2012 11inch....However the static sound happens randomly after about couple hours. My short term solution is just unplug the thunderbolt display and plug it back in again.
Currently Being ModeratedJul 14, 2012 5:15 AM (in response to ibminh)
Doing the same, best solution so far...
I have a MacBook Air 2012 13" +TBD
Static noise is occuring randomly.
I'm on Mountain Lion GM. (legally of course!) So no fix there yet.
Currently Being ModeratedJul 15, 2012 2:07 AM (in response to ibminh)
Better (and less fiddly and time-consuming temporary fix) is to leave Settings open on the Sound widget and simply cmb-tab to it and quickly press up then down on the keyboard (thus selectling Internal Speakers then Display Audio in quick succession). Takes seconds and your hands don't even have to leave the keyboard.
Currently Being ModeratedJul 15, 2012 7:11 AM (in response to JReinhal)
Same Problem, Macbook Pro Retina + TB Display/
Will try JofArnold's temporary fix and report back if it works, sounds much less annoying than unplugging everything.
Currently Being ModeratedJul 15, 2012 7:14 AM (in response to F150Wahoo)
Do you guys use Chrome as your Browser? Figured that this might be the source of the evil.
Currently Being ModeratedJul 15, 2012 8:46 AM (in response to TheFriendInMe)
Same issue here. MBA direct to Samsung Full-HD TV via Thunderbolt->Displayport. Useless for watching movies. First distortion starts then audio disappears.