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Can't use Ikea Home Planner because of Sharing and Permissions on plug-in

13943 Views 15 Replies Latest reply: Oct 3, 2013 5:30 AM by Dean-iPathSolutions RSS
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droitetgouche Calculating status...
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Dec 11, 2011 8:18 PM

I'm not sure where to submit this, or if the Apple support community cares, but I swear there's an answer to this. I am on a Macbook Air using Lion 10.7.2


When I download the "NP_2020Player_IKEA.plugin" downloadable from this website and try to mount the plug-in I get these errors...


Step 1.jpg

1. letting me know that the Ikea plug-in can't be moved because internet plug-ins can't be modified. So I click "Authenticate".


Step 2 copy.jpg


2. Then I "Replace" and after this selection it's asks for the Administrator's password, and I give it.

Step 3 .jpg


3. I follow the directions of this prompt, but am unable to change all of the permissions to "Read and Write"..


Step 4 copy.jpg


4.Here is a screenshot of the "Get Info" window for the plug-in.


I am unable to change "staff" and "everyone" to "Read & Write".


So I just ignore it and restart Safari, hoping it will work. When I return to the Home Planner main page it automatically directs me to the download page again, prompting me to download the plug-in. From what I've read it should just open the home planner. I'm assuming it's because the plug-in was never mounted because I can't allow the sharing and permissions? I don't really know a lot about computers, can someone help? I know a lot of other people have had issues with this planner download, but I haven't found any answers about how to fix it. I'm an organization freak and really really would love to have this planner work. Google sketch-up is way too much work, and I don't trust grid paper and cut outs of furniture to convey the depth I need to see. But maybe that's my only option at this point?



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