Skip navigation

IOS 5.1.1. update bug (Volume Control)

283541 Views 327 Replies Latest reply: Feb 27, 2014 3:20 PM by sleitner RSS Branched to a new discussion.
  • briasmom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 14, 2012 11:52 AM (in response to kdeary)

    I was spared just about a month b4 my contract expired I got a $149 phone for free. I think there are those whose got this problem due to having dust on their docks and those of us effected by a software update. I tried all the suggested options and it was just a temp soln. I also wonder if it's not a software issue why some pp solved the problem after breakjailed  their phones?

  • DubstepDistribution Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 14, 2012 10:16 PM (in response to patrickfromuk)

    I'm having the same issue and I need my phone this week.  Have any of you tried installing an older update?

  • LexSchellings Level 5 Level 5 (5,505 points)
    Currently Being Moderated
    Jul 15, 2012 3:22 AM (in response to DubstepDistribution)

    you can not "roll back" the iPhons iOS.

  • hadrice Calculating status...
    Currently Being Moderated
    Jul 15, 2012 6:08 PM (in response to patrickfromuk)

    The fact that deleting a plist file solved my problem completely indicates that for MANY PEOPLE this is merely a software issue.

     

    Same problem as you guys.

     

    No volume slider

    Sounds menu works fine

    Volume buttons not responsive

    Tried cleaning dock port

    Works with headphones

     

    I deleted the plist file and voila. Everything was back to normal. So I highly doubt that this is a hardware issue. Maybe it's the software making the hardware over sensitive?

  • BKKBoss Calculating status...
    Currently Being Moderated
    Jul 16, 2012 4:13 AM (in response to patrickfromuk)

    OK. I was told by the guys at the Apple store that moisture had got in to the phone causing the docking tabs to oxidise and a short has since happened. I use my iPhone lot when jogging so it's a possibility. Just wondering if any of you listen to music whilst working out?

     

    They are telling me that i need to apy to replace the phone. i live in Bangkok and it's more than the $149 you guys are being quoted!

     

    This *****!

     

    <Edited By Host>

  • OzX Calculating status...
    Currently Being Moderated
    Jul 16, 2012 1:29 AM (in response to hadrice)

    All because deleting the plist file solves the problem doesn't indiate that this is merely a software issue. The removal of the plist file also removes functionality of some accessories (as mentioned in the tutorial videos on YouTube) and it would be my guess it will specifically removes audio functionality of accessories that route audio away from the phone. Deleting the file most likely simply disables this functionality.

     

    It maybe that something in the 5.1.1 update has changed something so this problem can occur more easily, but the fact that so many have reported that throroughly cleaning the dock connector resolves the problem shows that it may well be a hardware issue as well — or indeed dust or water damage which has shorted something.

     

    My guess it maybe a combination of the two.

  • singerseb Calculating status...
    Currently Being Moderated
    Jul 16, 2012 7:32 AM (in response to patrickfromuk)

    I just tried the following: plugged the VGA-connector that I have for my iPad 1 into my iPhone 4s. Then had sound. pulled it out slowly sound stayed on but then disappered after 10 seconds. after second try it worked longer. still have sound.

  • xted Calculating status...
    Currently Being Moderated
    Jul 17, 2012 9:57 AM (in response to singerseb)

    Had the same problem with one of our users.

     

    Problem ended up being dirt/lint/build-up on the connector on the bottom of the iPhone.  Cleaned it with compressed air and started working immediately.

     

    Hope this helps.

  • hadrice Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 17, 2012 10:01 AM (in response to xted)

    Can someone PLEASE tell me that if it is dirt then how does it only happen when it updated o 5.1.1?

    Also can someone show/tell me what part pf the connector should be focused on when cleaning? I will try the conpressed air.

  • xted Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 17, 2012 10:33 AM (in response to hadrice)

    Not sure which part to focus on, but the area is so small just spray the whole thing.  A 2~3 second spray fixed it in my case.

     

    Not sure why it happened only on 5.1.1.  In my case the user broke the phone and we did a restore on a spare so it was specific to the spare hardware.

  • janaj5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 17, 2012 7:37 PM (in response to Is_it_just_me)

    For sure. Apple store told me water damage yet nothing was wrong until that update which I coincidentally updated at apple store! Glad I didn't buy a new one like they tried convincing me too and I am finally getting some answers here! Same thing I've heard in all these posts, no sound, no volume bar and no ringer up/down bar!!! Grr

  • janaj5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 18, 2012 6:52 AM (in response to Riz1985)

    That's all I ever used too. Did you ever get the problem fixed??

  • slugger1205 Calculating status...
    Currently Being Moderated
    Jul 18, 2012 7:17 AM (in response to patrickfromuk)

    I have just solved the issue by using a tooth brush. It was the docking connector that had some dust causing this intermittent annoying bug.

  • janaj5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 18, 2012 8:38 AM (in response to slugger1205)

    So I just tried that and still nothing. I just find it strange so many with the same problem after this update, makes no sense. What email do I write to and has anyone been given a response yet?

  • Sunshinenorth Calculating status...
    Currently Being Moderated
    Jul 18, 2012 9:33 AM (in response to janaj5)

    Toothbrush worked for me too :) :)

1 ... 9 10 11 12 13 ... 22 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (13)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.