1 Reply Latest reply: Jul 18, 2012 12:28 PM by planb77
20Buster12 Level 1 Level 1 (0 points)

The screen on my Nano (3 gen) went white.  It is charged and is playing music, but the screen stayed white after being reset.  The screen did flash up for a split second after being reset.

iPod nano, Windows 7
  • 1. Re: screen went white
    planb77 Level 7 Level 7 (32,270 points)

    Try letting the iPod's battery full drain and sit for a day or two. Then charge it backup again. 


    Otherwise, continue working through the 5 R's of troubleshooting.



    If a restore of the device in iTunes fails to resolve the problem, the issue is likely hardware related as a restore rules out the possibility of a software error/glitch.  In that case, you'll need to take or send your iPod in for service/replacement.