HT203442: iPod nano (6th generation): Music stops when display turns off

Learn about iPod nano (6th generation): Music stops when display turns off
Bthacker
Level 1 (0 points)

Q: My headphones are flush, but the music still stops when the display goes dim.

I reviewed the apple support recommendation for my music stopping for no reason and ensured my headphones were flush, but this is still occurring.  Any ideas?

iPod nano

Posted on Jun 22, 2012 9:06 PM

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Bthacker

Q: My headphones are flush, but the music still stops when the display goes dim.

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  • Helpful answers

  • by planb77,

    planb77 planb77 Jun 25, 2012 9:45 AM in response to Bthacker
    Level 7 (32,341 points)
    Jun 25, 2012 9:45 AM in response to Bthacker

    Have you tried another set up earbuds?  You should also check the headphone jack for any signs of debris or damage that would prevent a full connection between the headphone plug and jack.

     

    You may need to take your iPod in for service or replacement if a restore of the iPod in iTunes does not resolve the issue either.

     

    B-rock

  • by spotsmom13,

    spotsmom13 spotsmom13 Jul 19, 2012 3:51 AM in response to Bthacker
    Level 1 (0 points)
    Jul 19, 2012 3:51 AM in response to Bthacker

    I have a new I Pod Nano 6th Gen and took to apple store cause the music would also stop playing and the headphones were not working. Apple was able to restoe it due to the voice over button had been hit by accident so screen would not work tried to do the power and volume down reset but would not work also and took them about 10 mins to get it restored at the store. And the headphone problem was due to small amount of debris stuck down in the headphone jack. They had looked at hole for earbuds and saw that something was blocking the headphones from seating all the way.. They tried with their tools to clear and could not get out the object with their tools but showed me how to  look down the plug for the headphones with a flaslight and you should be able too  see a small white dot at bottom of plug and if you can not see white dot at the bottom   something is in the hole blocking it.. I took a needle and gently tried to  pull object out and was able to break up small piece of debris that had got jammed in hole and then the debris  came right out when turn over the nano and shook out small amount  of the debris and then looked with flash light down plug hole and was able to see whit dot and was able to put headphones in and they worked fine.  I do not recommend to try this if do not have good hand skills and can GENTLY break up piece of debris to shake out took about ten mins to clean out and see the white spot at the bottom indicating plug was now unblocked and saved $75.00 for a replacement nano that was a 16gb that cost me $100.00 to buy new factory sealed   Good Luck but they were very helpful at the store!!!...resetting unit quickly and pain free