Currently Being ModeratedJul 10, 2012 7:15 PM (in response to wa7k3r)
I am seeing the exact same issue with Skype and Mikogo, although GotoMeeting seemed to work - it also showed the viewers an extremely high-resolution image (not the resolution I was actually running).
Currently Being ModeratedJul 11, 2012 8:26 PM (in response to wa7k3r)
My workaround for this GoToMeeting issue is to connect an external monitor. Drag the windows you wanna show with GoToMeeting to the external monitor and then share the screen of the second display and do the meeting.
Currently Being ModeratedJul 15, 2012 1:41 PM (in response to wa7k3r)
I experienced the same thing with the latest version of Skype: when sharing my screen the viewer sees an all black screen. Sharing my external monitor instead fixes the issue.
The same problem plagues join.me.
I'm hoping that a software update from those vendors fixes it, or perhaps Mountain Lion 10.8.
Currently Being ModeratedJul 15, 2012 1:51 PM (in response to stereoscott)
Update: try using "Low Resolution" mode in these apps:
- Go to your applications folder.
- Select the application (click once)... either Skype, or join.me, or GotoMeeting.
- Right Click on the application icon and select 'Get Info' from the menu (or use the shortcut command-i).
- Select 'Open in Low Resolution' from the menu box in the 'General' section.
Currently Being ModeratedJul 19, 2012 1:28 PM (in response to stereoscott)
Setting Low Res on the apps didn't seem to help, however (as has been mentioned elsewhere) changing the display settings to non-HDPI does fix it, for GoToMeeting at least. (Also it let's you appreciate how nice the retina display is, in case you've already gotten used to it!)
You need an app for that however. SetResX from http://www.sendspace.com/file/mef6sk works well for me. To return to nice Retina/HDPI mode you have to go back to Display Preferences (and the "Show in Menu Bar" option for Display Preferences is sadly AWOL in Retina/Lion so you have to navigate through System Preferences.)
Currently Being ModeratedJul 19, 2012 1:36 PM (in response to Alex Heneveld)
Just tried SwitchResX -- does the same thing and far more polished. Free trial and easily worth the few pennies to purchase.
Currently Being ModeratedSep 18, 2012 8:54 AM (in response to wa7k3r)
I was using GoToMeeting and could get no help from them on upgrades that would help the situation. We finally moved to WEbex and found that all problems disappeared. AND it's a better solution overall.
Currently Being ModeratedOct 11, 2012 1:39 PM (in response to Rick Warp)
I too have the Pro Retina. Just tried to use Webex and the audience could only see 1/4 of the screen. Glad to hear it is working for you; gives me hope. Any suggestions on what I need to adjust to enable to share the entire screen?
Currently Being ModeratedNov 7, 2012 1:05 PM (in response to peterfromsarasota)
Peter, What kind of a monitor and what connection do I need to use to do this? I need to share my screen with students and cannot do so with this new retina screen. I have to find a way to do this.
Currently Being ModeratedNov 7, 2012 1:31 PM (in response to twigsart)
@twigsart, the latest version of skype for mac (6.0) allows screen sharing from a retina display. See http://community.skype.com/t5/Mac/Mac-screen-sharing-using-a-Retina-display-MacB ook-Pro-Skype/m-p/1153924/highlight/true#M18058
Currently Being ModeratedNov 7, 2012 2:22 PM (in response to twigsart)
@twigsart. I used a thunderbolt to VGA connector and then just connected the external monitor to that. That connector you can get at Best Buy. Monitor type. Is not all that important other than it have a VGA connector.