HT1153: Bluetooth Quick Assist
Learn about Bluetooth Quick AssistQ: I've just put new batteries into my wireless mouse for my iMac and now it'll barely stay connected to my computer. It'll just keep ... I've just put new batteries into my wireless mouse for my iMac and now it'll barely stay connected to my computer. It'll just keep disconnecting then reconnecting for a few minutes then disconnect again. Anyone have any ideas? more
-
All replies
-
Helpful answers
-
Jul 22, 2012 5:49 AM in response to Jacamac_7by Barry Hemphill,Hello:
It is possible that the "new" batteries are not really new. I suggest you replace those again.
There are other things to try - but I do not know if your mouse is an Apple one. I know nothing about third party mice.
Barry
-
Jul 23, 2012 12:16 AM in response to Barry Hemphillby Jacamac_7,Brand spankin new, they're 'evereadys' so maybe its just the brand. And yes it is a apple wireless magic mouse. Never had a problem til I changed the batteries. And when I check the battery level on my computer it says 100% so I have no idea :/
Thanks -
Jul 23, 2012 5:45 AM in response to Jacamac_7by Barry Hemphill,HI:
It does not sound like a battery problem.
Try a couple of things:
1. Reset the SMC
http://support.apple.com/kb/HT3964
2. Reset (if you can) the PRAM
http://support.apple.com/kb/PH4405
If that does not help, delete the mouse in system preferences, turn it off, restart, and turn the mouse back on.
Barry
P.S. I only needed it once, but I have an old USB mouse in case my Bluetooth one decides to quit.
-
Jul 24, 2012 12:07 AM in response to Barry Hemphillby Jacamac_7,Thankyou so much for your help! I'll give it a go