grandmafromia

Q: FaceTime error unable to contact the FaceTime server

I keep getting error on FaceTime. Unable to contact the FaceTime server?.

iPad 2

Posted on Jul 22, 2012 1:06 PM

Close

Q: FaceTime error unable to contact the FaceTime server

  • All replies
  • Helpful answers

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jul 22, 2012 1:25 PM in response to grandmafromia
    Level 9 (73,087 points)
    Applications
    Jul 22, 2012 1:25 PM in response to grandmafromia

    Hi,

     

    How long have you been using FaceTime ?

    When did you register your Apple ID for it ?

     

    Is it the same Apple ID you use for iMessages ?

    Can you iMessage  to Messages beta if you have it on your Mac or to another iPhone or iPad ?

     

     

     

     


    9:25 PM      Sunday; July 22, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 22, 2012 5:45 PM in response to grandmafromia
    Level 9 (58,860 points)
    iPhone
    Jul 22, 2012 5:45 PM in response to grandmafromia

    Apple is having server issues. Wait a little while. People are starting to report the can sign in but it may take up to 24 hours before everyone can.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jul 23, 2012 11:51 AM in response to Meg St._Clair
    Level 9 (73,087 points)
    Applications
    Jul 23, 2012 11:51 AM in response to Meg St._Clair

    Hi,

     

    I can confirm that yesterday I could not send pic in iMessages with Message beta or from my iPhone.

    Today I can.

     

    As Message beta (and in fact iChat 6) and FaceTime both use an App called IMAgent on the Mac to help with logins it is likely that the  same servers are involved at the Apple end.

     

    IMAgent also "Listens" when the computer is On but the apps are not launched for Off Line Calls.

    (iChat and iChatAgent has always done this for Off Line IMs from AIM Buddies and now IMAgent does it for Jabber and AIM in iChat or Messages and FaceTime)

     

    It seems the servers are back on line.

     


    7:50 PM      Monday; July 23, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously