HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
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Helpful answers
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Jul 23, 2012 12:51 PM in response to ricnatmegby Winston Churchill,★HelpfulWelcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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Jul 23, 2012 12:56 PM in response to Winston Churchillby Trevor Harley,I've just posted to another thread pointing out that I've had this problem over the last week. Redownloading works, but occasionally I have to do it more than once.
I think there must be a problem at the Apple end. If you have had a similar problem, please report it to Apple.