1 2 Previous Next 26 Replies Latest reply: Feb 12, 2014 6:25 AM by Kamandee
joshnkay Level 1 Level 1 (0 points)

how do i cancel netflix i got it using apple tv and now have no idea how to cancel it?

  • 1. Re: cancel netflix
    Barry Hemphill Level 7 Level 7 (34,500 points)

    Hello:

     

    Go to Netflix's web site.  You do not cancel it through Apple.

     

    Barry

  • 2. Re: cancel netflix
    Alley_Cat Level 6 Level 6 (17,035 points)

    What if you signed up via iTunes or AppleTV for it?

  • 3. Re: cancel netflix
    Barry Hemphill Level 7 Level 7 (34,500 points)

    Netflix bill - Netflix account.

  • 4. Re: cancel netflix
    kayvon! Level 1 Level 1 (0 points)

    Unfortunate that people are giving incorrect answers here. To cancel a free trial of Netflix through Itunes, do the following (I'm using a Windows PC):

     

    1. Open Itunes.

    2. Click on 'Itunes Store' on the left panel

    3. Click on 'Account' under the 'Quick Links' section

    4. Scroll down to 'Subscriptions' in the 'Settings' section

    5. Click on 'Manage'

    6. Change the auto-renew to 'Off".

    7. Click 'Done'.

  • 5. Re: cancel netflix
    Alley_Cat Level 6 Level 6 (17,035 points)

    Barry Hemphill wrote:

     

    Netflix bill - Netflix account.

    Maybe it's UK only, but they launched a way for you to sign up to Netflix via itunes or on the AppleTV using your AppleID - I already had an account via Netflix website, just wondering if any Uk users signed up via itunes and can cancel there.

     

    AC

  • 6. Re: cancel netflix
    Alley_Cat Level 6 Level 6 (17,035 points)

    kayvon! wrote:

     

    Unfortunate that people are giving incorrect answers here. To cancel a free trial of Netflix through Itunes, do the following (I'm using a Windows PC):

     

    1. Open Itunes.

    2. Click on 'Itunes Store' on the left panel

    3. Click on 'Account' under the 'Quick Links' section

    4. Scroll down to 'Subscriptions' in the 'Settings' section

    5. Click on 'Manage'

    6. Change the auto-renew to 'Off".

    7. Click 'Done'.

    Any idea if that still works once the trial is over?

  • 7. Re: cancel netflix
    Andy M K Level 1 Level 1 (0 points)

    In the US, Kayvon's solution worked for me.  I signed up for netflix on Apple TV and the Netflix site would not let me cancel.

  • 8. Re: cancel netflix
    sirlionelsuncle Level 1 Level 1 (0 points)

    Yes it works fine. I had the free trial plus one month paid. Cancellation is exactly as described by kayvon.

  • 9. Re: cancel netflix
    James Yates Level 1 Level 1 (45 points)

    Kayvons answer works perfectly in the UK. I had been trying to cancel on the netflix site, no joy, through iTunes worked, plus you are able to subscribe again, if you want to, later on.

  • 10. Re: cancel netflix
    tanstaafl_42 Level 1 Level 1 (0 points)

    THANK YOU!!!!!!  WORKS ON MAC TOO.

  • 11. Re: cancel netflix
    rafaelwaa Level 1 Level 1 (0 points)

    The problem is that the netflix was linked to my Brother account when i logged in my apple tv. The result is that i can not seen the subscrition under my account. I will asked to my Brother to do this task for me, but it is really a shame of netflix that i can't to it by my mac. Anyway, thanks for the post

  • 12. Re: cancel netflix
    junkjanine Level 1 Level 1 (0 points)

    This actually works.  Thank you!  It couldn't be less obvious where to do this.

  • 13. Re: cancel netflix
    PsyDrLarry Level 1 Level 1 (0 points)

    Thanks to kayvon! for posting the exact answer needed.

  • 14. Re: cancel netflix
    Playa G Level 1 Level 1 (0 points)

    I don't know how to give Kayvon any points but his answer was exactly what I was looking to do.  Goodbye Netflix

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