HT3904: Apple Magic Mouse and Apple Wireless Mouse: How to find the serial numberLearn about Apple Magic Mouse and Apple Wireless Mouse: How to find the serial number
Currently Being ModeratedJul 24, 2012 12:31 PM (in response to Dmamrot)
hi i have the same trouble with my magic mouse :S
Currently Being ModeratedJul 24, 2012 2:12 PM (in response to Dmamrot)
Try resetting your system's PMU. If you have a desktop this can be accomplished by unplugging the computer for at least 15 seconds, then plugging back in and waiting 5 seconds before turning on again. On MacBooks (newer ones anyway) this can be done by holding down control-shift-option and power, then releasing all at the same time.
Currently Being ModeratedJul 25, 2012 5:15 PM (in response to Dylrob)
Thanks for your suggestion. But it didn't help the issue. I am thinking of returning the mouse, however I don't have any of the orgiginal packaging......Do apple accept items in this state? It's within a year of purchase......
Currently Being ModeratedJul 27, 2012 12:56 PM (in response to Dmamrot)
Try resetting the SMC. This worked for me:
Currently Being ModeratedJul 27, 2012 2:32 PM (in response to Dmamrot)
If you can find the receipt there should be no trouble. Apple tends to be very generous with its return and replacement policies. You might also consider making an appointment with their genius bar. They may be able to resolve your problem.
@baerjamin: SMC and PMU are essentially the same thing.
Currently Being ModeratedNov 9, 2012 6:42 AM (in response to Dmamrot)
Had same problem. Changed batteries in mouse and that fixed it. Don't know if it was the removing of the batteries or actually changing them that was the fix.
Currently Being ModeratedJan 22, 2013 5:49 AM (in response to Dmamrot)
Can any one help my mouse will click left and right, and will scroll, the green light turns on but the cursor dose no move.i turnd de bluetooth off for 10 sec. it startide to work but after 5 sec it sotp working