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TS1702: iOS: An app you installed unexpectedly quits, stops responding, or won’t open

Learn about iOS: An app you installed unexpectedly quits, stops responding, or won’t open

TS1702 page application freezes

881 Views 4 Replies Latest reply: Jul 24, 2012 5:54 PM by Adaskippy RSS
Adaskippy Calculating status...
Currently Being Moderated
Jul 3, 2012 9:56 PM

AWhen  using page the application freezes, how does one unfreeze it? turning the iPad off ten on does no help!

iPad, iOS 5
  • King_Penguin Level 10 Level 10 (92,525 points)
    Currently Being Moderated
    Jul 3, 2012 10:18 PM (in response to Adaskippy)

    Try closing the Pages app completely and see if it works when you re-open the app : from the home screen (i.e. not with the Pages app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Pages app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

     

    If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • maebee123 Calculating status...
    Currently Being Moderated
    Jul 24, 2012 12:31 PM (in response to Adaskippy)

    Hi Adaskippy,

     

    I had the same problem a few weeks ago and did the double click on the home button and hit the minus sign etc. and that worked. However, the same app froze again this evening and when I went to fix it in the same way, I couldn't as it's not showing in the area where I double click. Any ideas please? Thanks

     

    maebee

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