Skip navigation

Free Mountain Lion Upgrade

19149 Views 206 Replies Latest reply: Feb 15, 2013 1:05 PM by schneidervalance RSS Branched to a new discussion.
  • Hankchangtse Calculating status...
    Currently Being Moderated
    Jul 25, 2012 12:26 PM (in response to 12David)

    cheers

  • FermataSoul Calculating status...
    Currently Being Moderated
    Jul 25, 2012 1:44 PM (in response to fishffishstinks)

    It's been a full seven hours now and no email from Apple at all. Is this typical? I'm just a tad concered to be honest.

  • Hankchangtse Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 25, 2012 1:47 PM (in response to FermataSoul)

    I havent heard anything either

  • Kenneth Collins1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 25, 2012 2:10 PM (in response to Hankchangtse)

    The free update is for one computer only. If you have other Macs, you have to buy Mountain Lion for them. That means you spend the same amount of money whether the freebie works or not.

     

    So stop waiting, cut to the chase, buy Mountain Lion, and be done with it. Goodness, guys, we are talking about the princely sum of $20.00.

  • FermataSoul Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 25, 2012 2:19 PM (in response to Kenneth Collins1)

    That is, IF we have other Macs.

     

    But if I really have to wait a day or two, oh well, it ought to be worth the wait.

  • RG24 Calculating status...
    Currently Being Moderated
    Jul 25, 2012 4:47 PM (in response to fishffishstinks)

    This is a total fail on Apple's part. People like me bought one of the new MacBooks the day they came out in June under the fraudlent claim that these early adopters would get 10.8 for free when it was released. Well, the latest is it might be 3 days from now. This should have been a no brainer to set up. You give your Apple ID when you register a new mac. That should automatically be linked to my account in the app store. It should show up as an update on the App Store and should have been there as soon as it was available to anyone else. Apple has really screwed this one up. Next time I will simply delay my purchase if there is going to be a new OS in the next few months because it is clear Apple has no interest in providing what they promise to their best customers on OS release days.

  • Kenneth Collins1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 25, 2012 5:10 PM (in response to RG24)

    RG24 wrote:

     

    This is a total fail on Apple's part. People like me bought one of the new MacBooks the day they came out in June under the fraudlent claim that these early adopters would get 10.8 for free when it was released. Well, the latest is it might be 3 days from now. This should have been a no brainer to set up. You give your Apple ID when you register a new mac. That should automatically be linked to my account in the app store. It should show up as an update on the App Store and should have been there as soon as it was available to anyone else. Apple has really screwed this one up. Next time I will simply delay my purchase if there is going to be a new OS in the next few months because it is clear Apple has no interest in providing what they promise to their best customers on OS release days.

    Apple never promised you'd get it immediately, and they have had some unforeseen problems with the process. You will get it for free when they have everything straightened out. Meanwhile, is $20 worth getting upset about? Is it fun being mad? Is it really worth waiting three days to save less than 1% of the cost of your computer?

     

    Why not just pay the $20, enjoy Mountain Lion, and forget about all this. You might also take off your shirt, because it appears to be getting a little hot under the collar.

  • RG24 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 25, 2012 5:16 PM (in response to Kenneth Collins1)

    I'd be upset if it was a penny. They told customers last month they'd get 10.8 at product launch if they didn't hold off their purchases. Sorry, but they totally botched this. They have my serial # and apple ID so it should simply be there as a software update. The update for iPhoto and iMovie was there this morning. Somehow they knew I had those apps and did not need to pay to download those updates. Should have been exactly the same. And officially there has been no email from Apple to me about when I will get the free download, if ever.

  • Parrish Jones Level 1 Level 1 (100 points)
    Currently Being Moderated
    Jul 25, 2012 5:52 PM (in response to RG24)

    I agree totally that apple botched this w their stupid process. All they needed to do is have us sign in to the app store. They already know all the rest. The store recognizes my computer so what's the deal. Whoever thought up the free upgrade process should be fired along w whomever reviewed and approved it.

  • Learned_Hand Calculating status...
    Currently Being Moderated
    Jul 25, 2012 6:01 PM (in response to fishffishstinks)

    I submitted my claim about an hour ago. Still waiting. It would be nice if Apple sent an email at least explaining that there are delays and that my claim was received...

  • bmorey94 Calculating status...
    Currently Being Moderated
    Jul 25, 2012 6:15 PM (in response to Kenneth Collins1)

    I'm still waiting for my code

  • Learned_Hand Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 25, 2012 6:15 PM (in response to fishffishstinks)

    Does anyone know if there is any major time difference between people who bought their machines in an Apple Store/directly from Apple, vs. people who bought from Authorized Resellers (like me)?

     

    It'd be interesting to see if there are any trends in this.

  • Kenneth Collins1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 25, 2012 6:19 PM (in response to fishffishstinks)

    fishffishstinks wrote:

     

    I really can't believe people like this. There's a small majority of this community that seems to ignore the fact Apple screwed up, big time.

    Here's my situation. I have two Macs. One is a new Retina MacBook Pro that qualifies for the free copy of Mountain Lion. The other is a 2008 iMac that does not qualify. The free update can only be installed on one Mac, the new MacBook Pro. I have to buy Mountain Lion for the iMac. The copy I buy for the iMac can be installed on more than one machine. Okay, here are my choices:

     

    1. Pay $20 to update the iMac and get all upset that Apple's process is broken and wait weeks to update the MacBook Pro.

     

    2. Pay $20 to update both of them.

     

    I have two ways of getting the same result, and they both cost the same. So I chose what was behind door number two. Same results, except I don't have to get upset. Getting upset is very unpleasant and I try to avoid it as much as possible. I really don't see the point of going through all that unpleasantness for only $20. It's not worth it to me.

     

    If you are upgrading more than one Mac, and at least one doesn't qualify, you're going to spend $20 anyway. Why run up your blood pressure? You guys can get apoplectic if you like. I'm enjoying Mountain Lion (sounds like a soft drink, doesn't it?), and I didn't pay a cent extra.

1 ... 3 4 5 6 7 ... 14 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.