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All replies
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Helpful answers
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Jul 26, 2012 6:45 AM in response to ronnie2374by Kriswin,★HelpfulYou need to update to Lion prior to updating to Mountain Lion.
Hope this helped!
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Jul 26, 2012 6:47 AM in response to Kriswinby ronnie2374,Thank you! I thought that it said somewhere that you could upgrade to mountain lion directly from snow leopard.
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Jul 26, 2012 6:50 AM in response to ronnie2374by Kriswin,Actually you were right. I read wrong somewhere else. You have 10.6.8, which confuses me. From Apple:
Step 2:
Make sure you have Lion or the latest version of Snow Leopard.
While you have the About This Mac window open, check what version of OS X your Mac is running.
If you are running Lion (10.7.x), you’re ready to update to Mountain Lion. Go to Step 3. If you are running Snow Leopard (10.6.x), update to the latest version of OS X Snow Leopard before you purchase OS X Mountain Lion from the Mac App Store. Click the Apple icon and choose Software Update to install Snow Leopard v10.6.8, the latest version.
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Jul 26, 2012 6:50 AM in response to Kriswinby ronnie2374,Can I buy lion from the app store or do I have to purchase a disc? I thought I saw it in the app store recently but I can't find it now.
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Jul 26, 2012 6:50 AM in response to Kriswinby Bimmer 7 Series,actually, you can upgrade from Snow Leopard to Mountain Lion......
click here for more info and see if your Macbook meets the system requirements.
good luck...
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Jul 26, 2012 6:51 AM in response to ronnie2374by Michael Black,https://selfsolve.apple.com/agreementWarrantyDynamic.do
Enter your machine's serial number and you should see the remaining warranty coverage as well as the purchase data.
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Jul 26, 2012 6:52 AM in response to ronnie2374by Kriswin,First, check out the list on http://www.apple.com/osx/how-to-upgrade/
Make sure you can update there by using your model.
To find your model, click the About this Mac window, or click here: http://support.apple.com/kb/HT4132
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Jul 26, 2012 7:00 AM in response to ronnie2374by ds store,ronnie2374 wrote:
I want to update from snow leopard 10.6.8 but the app store won't let me purchase mountain lion.
If it won't then it has already determined your machine is too old for Mnt Lion, in fact it's likely too old for 10.7 Lion too.
Your best option is to stay on 10.6.8 and save your pennies for a new 10.8 hardware coming out next release cycle or when that 10.6.8 machine dies.
10.7 was Apple's "Vista" anyway, you don't want it nor 10.8 that won't run your presently installed PPC based software and drivers for hardware.
I'm not sure how old my macbook pro is, how do I find out?
Apple Menu > About this Mac > more information and scroll down until you get a model like MacBook Pro 3,1.
Next download the free MacTracker and search for your model.
Would there be any other reason why the app store is telling me my computer is not compatible with mountain lion?
You might not have enough RAM installed on the machine and thus don't meet the specifcations for 10.7 or 10.8 on that.
The same process abouve will tell you the RAM (aka memory) amount) or you can use Activity Monitor in your Utilities folder.
Word is 10.7 and 10.8 like 4GB of RAM, despite Apple saying it can do with 2GB.
You don't need Lion to upgrade to Mnt Lion, Snow Leopard to Mtn Lion upgrades can accur no problem.
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Jul 26, 2012 7:11 AM in response to Michael Blackby ronnie2374,I entered the serial number but it just told me everything was expired with no mention of purchase date. I'm not sure if I bought it in 2007 or not. It is a silver macbook pro.
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Jul 26, 2012 7:13 AM in response to ronnie2374by Bimmer 7 Series,click on the apple logo top left - about this mac - more info....
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Jul 26, 2012 7:14 AM in response to ronnie2374by Michael Black,Then you could go here - http://support.apple.com/specs/ - scroll to the 2007 models and check it by the specs in the detailed "About this Mac" tab on your desktop.
If it is a mid or late 2007 model, you should be okay.
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Jul 26, 2012 7:14 AM in response to ds storeby ronnie2374,why would apple make my computer eligible for the next 10.8 hardware if it won't let me use mountain lion? Is 10.8 just an updated snow leopard? Sorry I'm not super tech savvy (obviously). I love my macbook pro and I can't believe how long it's lasted me so far. I hope it never dies!!!
Thank you so much for the help.