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7570 Views 32 Replies Latest reply: Sep 20, 2006 8:05 PM by metro3947
Currently Being ModeratedFeb 11, 2006 9:34 AM (in response to bneely)Hi bneely
Thanks for your suggestions, but my issue is not regarding SSL or port numbers. I have an exchange 2003 server with Forms Based Authentication enabled..FBA. When you have this turned on you no longer receive a pop up authentication dialog box as in exchange 2000 when you access your OWA but you get a login page that looks like this
If you look at the URL you'll see that it's an ASP page that redirects the user to the normal http://xxxxx.com/exchnage/user folder.
This is where address book gets into trouble for me, when this is enabled. If this is not enabled you get the usual pop up dialog box for login as in Exchange 2000, where there is no issue and addrss book syncs fine.
But Apples official word is they only support Address book synching with Exchange 2000 where FBA(forms based authentication) was not an option. So as long as I dont use this option in Exchange 2003 then there are no issues. But there are several benefits to enabling this feature in Exchange 2003 that out weigh address book synching so I am still trying to figure out how to get it to work with this feature enabled.
Currently Being ModeratedFeb 11, 2006 11:37 PM (in response to Rehan Ashroff)This is the exact same problem I have, hope someone can help with this issue.Intel iMac, Mac OS X (10.4.4)
Currently Being ModeratedFeb 13, 2006 7:44 PM (in response to Rehan Ashroff)How can someone report this problem to Apple? Is there an online support form for bugs?Intel iMac, Mac OS X (10.4.4)
Currently Being ModeratedFeb 17, 2006 12:13 PM (in response to Rehan Ashroff)Same exact problem with me too. Is there a facility for us to report bugs/glitches direect to Apple?12" Powerbook G4, Mac OS X (10.4.5)
Currently Being ModeratedFeb 18, 2006 10:56 AM (in response to Rehan Ashroff)Hi I finally was able to get this thing to work, i.e. have FBA (forms based authentication)enabled on Exchange 2003 and have Address book synch fine .
1. Mobile devices have a similar problem synching with xchange when this setup is in place with FBA and SSL, so the workaround for that is to create a seperate exchange virtual directory specifically for that purpose. Using that same method this new Virtual directory can be used to synch up Address book as well.
Follow the directions on this page under option 3 (the cheap way)
2. In the section where you specify what servers have access to his virtual directory in addition to adding the IP of your exchnge server add either a range of local IPs that include your MAC or just include its single IP address.
3. In address book you have to make sure that you enter the URL of you r OWA server in this format (it took several attemtps analyzing the IIS server logs to see where it was erroring out to figure this one out)
What address book does is then append /contacts to the end of that string when it contacts the exchange server.
If you have authentication problems make sure you have specified the default domain name in step 12 of the instructions.
This is not going to be a security risk for your exchange server because all IPs by default except what you specify in step 14 will be denied access by default.
This works for me and it should work for all of you having this SPECIFIC issue with exchange 2003 with forms based authentication enabled and address book synching issues.
Currently Being ModeratedFeb 28, 2006 7:07 AM (in response to Rehan Ashroff)Hi Rehan,
Have you tried to sync from a remote location to your exchange server?
I haven't been able to get it to work from a remote location; I will try today to see if it will work from inside my network.
Intel iMac & MacBook Pro Mac OS X (10.4.5)
Currently Being ModeratedMar 10, 2006 8:27 AM (in response to Rehan Ashroff)Rehan,
I was able to recreate every step on the guide from www.petri.co.il (the cheap way), but I can't get it to sync.
I tried logging in from Safari and it does give me the pop up screen for me to insert the username and password, but it just hangs from there on.
I tried the same thing in Firefox and it works like a charm. It even gave me a certificate, which I installed.
Thinking that this might be a certificate issue, I went on a PC, exported the certificate and installed it in my keychain, but still no luck synchronizing address book, nor logging into exchange from Safari.
In address book sync I get that the password is wrong or it has expired.
Do you have any idea what might be wrong?
MBP 2.0 & Intel iMac Mac OS X (10.4.5)
Currently Being ModeratedMar 10, 2006 11:10 AM (in response to bneely)Indeed, the information iSync is giving about the processes going on is extremely poor. I had the same difficulties until i mounted iSync in the menu bar. When it was started manually from there, address book was synced in the background.
My problems now:
Some of the addresses are doubling every time I start the syncing - but only a minority, and I cannot recognize any rule why these and others not.
Moreover, I do not find any option to delete such databases by syncing only into one direction (overwriting). I had the impression that earlier versions of iSync did allow to choose this (or is it only for the very first time of syncing possible - that would be really nasty).
Any suggestions ?
G5, iBook G4, Pocket PC MDA compact Mac OS X (10.4.5)
Currently Being ModeratedMar 10, 2006 8:19 PM (in response to HectorV)Hmmm
I'm not sure what the problem could be if you can login fine from firefox.
It does not seem to be a connection issue because you are connecting , but now it seems to be an authentication issue.
Have you tried deleting all keychain entries related to authenticating to your exchange server.
Also in Safari have you tried a few different combinations of entering your username, i.e. domain\username or email@example.com .
Currently Being ModeratedMar 10, 2006 8:23 PM (in response to HectorV)Also in my earlier post I did mention this issue , have you already done this,
"If you have authentication problems make sure you have specified the default domain name in step 12 of the instructions."
Currently Being ModeratedMar 12, 2006 8:06 AM (in response to Rehan Ashroff)Rehan,
In Safari I tried the same combination that worked to login into my Exchange Server from Firefox with no luck.
We did include the default domain in step 12 of the instructions. Do you have any other documentation regarding this that you have researched that you could post here to help us troubleshoot this further?
I would like to see if this synchronization could take place from a remote location, not just from within the network itself. Have you tried this?
Any help you can provide would be greatly appreciated. Many thanks.
MacBook Pro 2.0 & Intel iMac Mac OS X (10.4.5)
Currently Being ModeratedMar 13, 2006 5:32 PM (in response to HectorV)HectorV
This is a Microsoft KB article detailing a similar approach.
It seems though that if it works from within Firefox the problem is not with the Windows 2003 server but the Mac. The only other thing I can think of is to (if possible) do a fresh install of OS X and then set everything up and see.
As for remote access you should be able to do it if you can login using that URL from outside, although I am yet to try it.
Currently Being ModeratedMar 14, 2006 9:14 PM (in response to Rehan Ashroff)Rehan,
Today we disabled FBA on our server and tried to sync again without any success. I even created a new user and tried to sync with the same result. I'm at a dead end it seams.
MacBook Pro 2.0 & Intel iMac Mac OS X (10.4.5)
Currently Being ModeratedMar 15, 2006 10:26 PM (in response to HectorV)UPDATE
For some reason it took Address Book a long time to finally sync with Exchange. I left my Mac on today at noon and when I got back it had synced and was showing a conflict. I don't know exactly what was the trigger, but it's working now.
Thanks Rehan and everyone in this thread for all the info, it was very helpful.MacBook Pro 2.0 & Intel iMac, Mac OS X (10.4.5)