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when connecting my Ipod to a mac,the comp shut off

179 Views 1 Reply Latest reply: Jul 27, 2012 11:37 PM by Kenichi Watanabe RSS
chapin1951 Calculating status...
Currently Being Moderated
Jul 27, 2012 11:15 PM

whay when connecting my Ipod the computer shut off?help me please.

iPod classic, Mac OS X (10.4.11)
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Jul 27, 2012 11:37 PM (in response to chapin1951)

    There may be a short circuit in the connection.  If you connect only the USB cable, does this happen?  Or does it happen when the cable is already connected, and you connect the iPod to the cable?

     

    It would also be helpful to know what specific iPod model you have, AND what Mac model you have.  Here's a list of all iPod models

     

    http://support.apple.com/kb/HT1353

     

    You can also try disconnecting all other USB devices (except for standard keyboard and mouse), and then connect the iPod to a direct USB port.  See if that makes a difference.

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