6 Replies Latest reply: Dec 3, 2012 9:47 AM by patriciados
Alan Briker Level 1 (10 points)

I just installed Mountain Lion. When I restarted my computer, all my e-mail folders have vanished. The incoming, sent, trash folders have remained but I've lost all the special folders I have created. Any ideas?

iMac, Mac OS X (10.6.8)
  • Ferd II Level 7 (25,725 points)



    Make sure that you choose Mail>View>Show Mailbox List, then hover your cursor over one of the subordinate mailbox categories, and you should see "Show." Next click on "Show."

    Screen Shot 2012-07-25 at  Jul 25, 2012 14.24.08 .png


  • egcabanissiii Level 1 (0 points)

    Ferd II's solution did not work for me.  I am "showing" the mailboxes, but all of my folders disappeared, and the messages with them.  5 years of email history gone.  This needs a fix ASAP.

  • rohroh Level 1 (10 points)

    This happened to me too, but I've just worked it out.


    In the left-hand side menu, hover your mouse to the right of the words ON MY MAC. The word SHOW will appear.


    Click it and your old folders should reappear!

  • ahamel1944 Level 1 (20 points)

    Thanks rohroh.

    Clicking SHOW does the job.

    Thanks again.

  • macboysteve Level 1 (0 points)

    Hi there.


    In fact what I found worked was to hover over the iCloud label and they came back so thanks for your reply as it got me sorted in the end as I at least got to the right area to find my folders again.


    Just hovering over ON MY MAC as per your experience only brought back the folders RECOVERED MESSAGES.


    All sorted now.


    Excellent. Steve

  • patriciados Level 1 (0 points)

    Thank you rohroh!  Finally updated to Mountain Lion & nearly clutched my chest & fell to the floor when all my email folders disappeared.  Can't tell you how much I appreciated your answer.