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iTunes help please!!!!

117 Views 1 Reply Latest reply: Jul 28, 2012 11:53 PM by b noir RSS
Pistolpete321 Calculating status...
Currently Being Moderated
Jul 28, 2012 9:11 PM

I was watching a movie and it stopped in the middle of it nd now I can't play it..all it does is show the picture but that's it

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Jul 28, 2012 11:53 PM (in response to Pistolpete321)

    I'd report the problem to the iTunes Store. 


    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".


    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.


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