7 Replies Latest reply: Jul 29, 2012 1:19 PM by Julian Wright
Gmarcin Level 1 Level 1 (0 points)

Hi,

 

If I bought both iPhone and iPad and 5gb of iCloud storage is insufficient to back both devices, can apple provide me with more storage or mod I need to register with separate apple Id?

 

Can anyone advice?

 

Many thanks!


iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
  • 1. Re: Using iCloud with both iPhone and iPad on the same apple id
    Julian Wright Level 7 Level 7 (34,850 points)

    Yes, Apple can provide you with more storage, if you need it. Just buy a storage upgrade from within the iCloud settings on your device.

  • 2. Re: Using iCloud with both iPhone and iPad on the same apple id
    Gmarcin Level 1 Level 1 (0 points)

    Forcing customers to purchase more storage just because they bought additional device is not a good customer service. Especially when the second device will not back up due to lack of space....Can you register with a different name and this way get another 5gb?

  • 3. Re: Using iCloud with both iPhone and iPad on the same apple id
    Sandra Foster Level 4 Level 4 (1,460 points)

    You aren't really "forced" to buy more storage, since you have the option of backing up to your computer instead of to the cloud. I look at it as a similar situation to a TV setup I had for some time. The satellite company charged me a given monthly fee for two TVs in my home. Since I opted to have three TVs, I paid a bit more.

  • 4. Re: Using iCloud with both iPhone and iPad on the same apple id
    Julian Wright Level 7 Level 7 (34,850 points)

    Forcing customers to purchase more storage just because they bought additional device is not a good customer service.

     

    Really? And where does giving you the whole of the iCloud service with 5GB included completely FOR FREE come in your twisted "good customer service" ranking?

     

    Did Apple "force" you to buy an additional device at a few hundred dollars in cost too?

     

    What is with people these days, that expect everything for free, in addition to what they already got for free? Unbelievable...


  • 5. Re: Using iCloud with both iPhone and iPad on the same apple id
    Gmarcin Level 1 Level 1 (0 points)

    Thanks for your productive feedback and I agree with your point on having to pay extra for a number Tv sets from satellite company. However in my case, I have decided to switch to iPad to replace my broken notebook with Microsoft software. Having options either to pay extra for additional sorage or relying on apple's competitors like Microsoft or now Andriod is not good enough. In response to Julian's post below: there is nothing wrong with me. Having spent approximately £1500/US2000 on their flag products it is bit damaging for such a leading and reputable company on market to ask for even more money... Where does it end? Julian Wright: I will leave you to answer that one ;-). Thanks Sandra.

  • 6. Re: Using iCloud with both iPhone and iPad on the same apple id
    Sandra Foster Level 4 Level 4 (1,460 points)

    You're welcome, Gmarcin. However, given that we used to have to pay roughly $100/year for MobileMe access, I'm more than grateful for the free storage we now get, as well as for the lower prices for additional storage. Again, we do have the option of storing backups on our computers (which is what I do), so we're not obliged to pay anything extra at all. In fact, we're not even forced to use iCloud; it's simply another option available. I like iCloud, but I know some people don't; it's all a matter of personal preference, and we have to pay -- in all areas of our lives -- for those preferences.

     

    Here's another example: I was recently traveling in the US and used my iPhone data plan for more than what I'm allotted each month; wifi was almost non-existent where I was. I will have to pay extra, as AT&T doesn't believe I'm entitled to extra data now and then. I'm not complaining; they sent me a message when my limit was getting close, and I went ahead and did what I wanted. I used more than what I'd contracted for and will need to pay the fee involved.

     

    It's the same with iCloud storage. We have a certain amount and have the option of getting more -- at a price.

  • 7. Re: Using iCloud with both iPhone and iPad on the same apple id
    Julian Wright Level 7 Level 7 (34,850 points)

    Having spent approximately £1500/US2000 on their flag products it is bit damaging for such a leading and reputable company on market to ask for even more money...

     

    It's an OPTIONAL extra. If you want it, you pay - just like everything else in life.

     

    If you bought a laptop from Dell, HP or whoever and you decided you wanted extra RAM, above what comes included, would you expect to get that for free too, just because you spent $2000 on the laptop?

     

    If you bought a car and decided you wanted the optional sun roof, would you expect to get that for free because the car cost $30,000?

     

    If you bought a pizza from Domino's and decided you wanted some extra toppings above what comes as standard, would you expect those for free too?

     

    Dropbox, Google Drive, Microsoft SkyDrive, SugarSync etc. all provide a certain amount of storage space for free as standard but if you want more, you pay.

     

    If you had decided to switch to an Android tablet rather than an iPad, Google would also give you a limited amount of cloud storage space for free, but if you need more, you pay. You think Google or Microsoft give away extra storage space for free?

     

    Your expectations are completely unrealistic and out of touch with what is the 'norm' on this planet. Quite ridiculous.