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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 backup locked iphone 4s

306 Views 1 Reply Latest reply: Jul 30, 2012 1:04 AM by ckuan RSS
mbilet Calculating status...
Currently Being Moderated
Jul 30, 2012 12:28 AM

The camera crashed the iphone and now it is disabled/deactivated.

 

I have tons of photos from a familiy vacation and i don't want to loose them.

 

how can i get them and get the phone back in working order.

 

The phone say: Conect to Itunes

Itunes say: enter your passcode

 

but that is impossible on the iphone.

 

very frusterating

iPhone 4S, iOS 5.1
  • ckuan Level 6 Level 6 (19,835 points)
    Currently Being Moderated
    Jul 30, 2012 1:04 AM (in response to mbilet)

    Try this first

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)

    Note: You will not lose any data.

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