TS1412: iPod shuffle troubleshooting and service FAQ

Learn about iPod shuffle troubleshooting and service FAQ
clmacmillan

Q: Ipod crackles and stops playing

My ipod crackes and stops playing.

iPod shuffle, Windows XP

Posted on Jul 30, 2012 5:40 PM

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Q: Ipod crackles and stops playing

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  • by planb77,

    planb77 planb77 Jul 31, 2012 6:44 AM in response to clmacmillan
    Level 7 (32,341 points)
    Jul 31, 2012 6:44 AM in response to clmacmillan

    There are a few things you could and should try.  The first to rule out the possibility of a faulty/damaged set of earphones.

     

    It might not hurt to also reset your Shuffle as well and then try listening to your music/content again with the old headset and a new one.

     

    Otherwise a full restore of the Shuffle in iTunes will need to follow.  See here for instructions on restoring your Shuffle.

    Restoring iPod Shuffle to factory settings

     

    A restore will out any other possibilty of a software issue or glitch and will help pinpoint a hardware one if the problem still continues.

     

    B-rock