1 Reply Latest reply: Jul 31, 2012 2:46 AM by tonefox
AfsalAli Level 1 Level 1 (0 points)

Hi,

 

My iPhone is purchased from Saudi Arabia. Its volume button have some issue (Both Up and Down button is behaving similarly - both reduces Volume ) I contacted a Support center in Kerala, India (Which is listed as one of the Authorised Support Center in Apple site!)

- and they are saying they will provide support only for products purchased from India

What to do? My iPhone's warranty expires on September , 2012.


iPhone 4, iOS 4.3.3
  • 1. Re: Support for Indian purchase only!!!
    tonefox Level 6 Level 6 (8,300 points)

    Take it back to Saudia Arabia, or buy a phone in India. I'm afraid that's the way it works - the warranty does not work internationally.  The only alternative is to lose the warranty by taking it to a third-party repair ship, which will use generic parts for any replacement.