1 Reply Latest reply: Jul 31, 2012 8:21 AM by planb77
raroberto Level 1 Level 1 (0 points)

Anybody know how to fix this?


iPod nano (6th generation)
  • 1. Re: Display doesn't work, although iPod plays through other devices
    planb77 Level 7 Level 7 (32,270 points)

    If you have tried all of the suggestions mentioned under the appropriate section in this Apple support document, you may need to have your iPod serviced or replaced either by Apple or a third party service.  It's a hardware issue with the iPod's LCD display.

    iPod nano (6th generation): Hardware troubleshooting

     

    Some users were able to resolve it by restoring the iPod numerous times and others corrected it by letting the battery fully drain and then charged it back up and restored it in iTunes.

     

    If the Nano is still under Apple's 1 year warranty against manufacturing defects, Apple may swap it out for you at no cost if they don't conclude the issue to be the result of abuse or accidental damage.  If you have an Apple Store nearby schedule an appointment with them and show them what you are experiencing.

     

    B-rock