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My shuffle 4th gen. only plays a song one time even though the playlist contains it more than once

1973 Views 4 Replies Latest reply: Jul 31, 2012 5:10 PM by dlthorn RSS
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Jul 31, 2012 9:46 AM

My shuffle 4th gen. has a playlist on which a song appears more than one time.  It will play the song the first time but then skips over it each time it appears of the playlist.  Other songs are played in order.  I restored the shuffle to factory settings and reinstalled the playlist, but the problem remains the same.  Any suggestions before I take it back and complain?

iPod shuffle, Windows 7

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