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Restore iCloud back up to iPhone

290116 Views 53 Replies Latest reply: Apr 5, 2014 5:01 AM by Lawrence Finch RSS Branched to a new discussion.
  • randers4 Level 9 Level 9 (53,175 points)
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    Jul 26, 2012 9:08 PM (in response to Scibilis)

    Scibilis wrote:

     

    It still shocks me though, that I can see the app data on iCloud yet can't get it back on the phone

     

    You're welcome, that surprises me too.  Good luck.

  • silvergs Level 1 Level 1 (0 points)
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    Aug 1, 2012 8:39 AM (in response to randers4)

    I just finished reading all the posts in this thread and want to confirm my understanding of what I'm trying to accomplish.

     

    I have an iPhone 4 with iOS 5.1.1

     

    I have iCloud backup enabled to back up all my important apps and default data - photos, mail, contacts, bookmarks etc.  My latest backup was last night.

     

    Nothing is wrong with my phone, however now thats its almost 2 years old its boot up time is slow and sometimes can be slow to respond in general.

     

    So I want to do an "Erase all Content and Settings" in the hopes that it will be go back to how fast it was when I bought it.

     

    Based on my understanding, this is what I need to do.

    1. Import Photos and videos
    2. Sync with iTunes to transfer purchased songs to iTunes
    3. Backup iPhone with iTunes
    4. Hook it up to the wall charger and connect to Wifi
    5. Erase all Content and Settings
    6. When phone comes back up and asks if I want to set it up as a new Phone, I select Restore from iCloud.

     

    Is my understanding 100% correct or am I missing any important step? 

     

    One question I have is that I need to keep a bunch of podcasts on my phone and I know that they are at least 2.5GB in total size, yet on the iCloud settings page it just shows PodCasts with a very small size.  My guess is that I will have to re-sync with iTunes to get these Podcasts back on the phone?  These are podcasts I paid for and don't want them deleted off my phone as its a Project Management course I paid for.

     

    Will the sync with iTunes mess up anything else on my iPhone assuming I do this after the iCloud restore?

     

    Just to confirm iCloud backup simply restores apps and data that I have setup to backed up and not any OS level information etc?  The last thing I want is that after all this work to reset it , there is no improvement in speed.

     

    Message was edited by: silvergs

     

    Message was edited by: silvergs

  • randers4 Level 9 Level 9 (53,175 points)
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    Aug 1, 2012 8:46 AM (in response to silvergs)

    I would add one additional step before erasing contents and settings: be sure your contacts are backed up separately.  If you aren't syncing them to a supported program such as Outlook or Address Book using iTunes, then sync them to iCloud (Settings>iCloud>Contacts>On).  Podcasts are not backed up.  They should be in your iTunes library and will have to be synced back to your phone.  Finally, restoring the backup only restores your settings and data to those contained in the backup; it does not replace the iOS.  Restoring your phone (which is different from restoring from backup) replaces the iOS.

  • silvergs Level 1 Level 1 (0 points)
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    Aug 1, 2012 8:54 AM (in response to randers4)

    Thanks for the feedback randers4.

     

    1. My contacts are already setup to be backed up using iCloud.  I also have a mail account called Exchange which is the way it has to be setup for Gmail and my contacts are synched to gmail as well.  I just hope that my contacts don't get wiped out because they are being backed up to both iCloud and Gmail.

     

    2. Regarding your last sentence - "Restoring your phone (which is different from restoring from backup) replaces the iOS."

     

    What I'm trying to do is to replace the iOS and then restore my data - at least that is what I think I'm trying to accomplish with the steps listed above.  Is my understanding correct?     In other words what I'm trying to do is exactly what you're saying - replacing the iOS and then restoring my data from iCloud.  Is my assumption correct and that is in fact what I'm doing?

  • randers4 Level 9 Level 9 (53,175 points)
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    Aug 1, 2012 9:08 AM (in response to silvergs)

    No, restoring from backup only restores your data and settings to those contained in the backup; it doen't replace the iOS.  To replace the iOS with a fresh copy you need to connect your phone to still do steps 1-3 in your original post, then go to the Summary tab of your iTunes sync settings and click on Restore.  This will erase the phone and install the iOS again.  (You won't have to erase all content and settings as this happens when the iOS is replaced.)  Then you will go through the setup assistant on the phone and will be given the option to restore from either an iCloud or iTunes backup.  (If you have an iTunes backup I would choose this as restoring from an iTunes backup is much faster than restoring from an iCloud backup.)  Then sync your phone to transfer iTunes media not contained in the backup (such as podcasts) back to your phone.  This guide reviews this process: http://support.apple.com/kb/HT1414.

  • silvergs Level 1 Level 1 (0 points)
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    Aug 1, 2012 9:17 AM (in response to randers4)

    Let me see if I get this straight now.

     

    So regarding this:

    "Then you will go through the setup assistant on the phone and will be given the option to restore from either an iCloud or iTunes backup.  (If you have an iTunes backup I would choose this as restoring from an iTunes backup is much faster than restoring from an iCloud backup.) "

     

    The restore backup from iTunes as noted above just restores my apps and data and not the iOS.  I was always under the impression that restoring from backup in iTunes, that iOS was also restored from the backup and that is exactly what I don't want to do.  I want a fresh copy of the iOS.

     

    Lastly, if I deliberately skip step 3 in my first post "Backup iPhone with iTunes" , I would only then be able to restore from iCloud right?  I'd rather not back up to iTunes simply because with iCloud, I can specify what I want backed up, hence when I restore, it will only restore what I wanted to restore.

  • randers4 Level 9 Level 9 (53,175 points)
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    Aug 1, 2012 9:31 AM (in response to silvergs)

    silvergs wrote:

     

    The restore backup from iTunes as noted above just restores my apps and data and not the iOS.  I was always under the impression that restoring from backup in iTunes, that iOS was also restored from the backup and that is exactly what I don't want to do.  I want a fresh copy of the iOS.

     

    No, restoring from a backup does not replace the iOS because the backup does not contain the iOS.  It only contains your data and settings, not the operating system.  Doesn't matter whether it's an iCloud backup or an iTunes backup.  You first restore your phone by clicking on Restore on the Summary tab of your iTunes sync settings.  This will erase the phone and replace the iOS.  You then set up the phone again, and when given the option, choose to either restore from your iCloud or iTunes backup.  This step only transfers back your data and settings, not the earlier copy of your iOS.

     

     

    silvergs wrote:

     

    Lastly, if I deliberately skip step 3 in my first post "Backup iPhone with iTunes" , I would only then be able to restore from iCloud right?  I'd rather not back up to iTunes simply because with iCloud, I can specify what I want backed up, hence when I restore, it will only restore what I wanted to restore.

     

    Even if you prefer to restore from an iCloud backup I recommend you perform an iTunes backup before restoring.  The reason is twofold:  first, you would have a second backup option in case your iCloud backup fails to restore properly (and this can happen).  Secondly, the contents of an iTunes backup is different from an iCloud backup.  For example, an iTunes backup contains Notes whereas an iCloud backup doesn't.  If you want to see what's included in the backup you can look here: iTunes Backup and iCloud Backup.

  • silvergs Level 1 Level 1 (0 points)
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    Aug 2, 2012 6:30 AM (in response to randers4)

    Thanks randers4.

     

    I tried this out last night and got some mixed results.

     

    1. Imported my Photos and videos to my pc
    2. Sync with iTunes to transfer purchased songs to iTunes
    3. Ran iCloud backup manually
    4. Backup iPhone with iTunes 
    5. Clicked on Restore on the Summary tab of iTunes.  It downloaded the latest iOS update first and then attempted to restore the phone but failed.  I did some searching on google and figured I also needed to update iTunes itself.  So I did that and then I was able to restore the phone
    6. However after restore was complete, iTunes asked how I want to setup the phone, setup as new or from the last backup through iTunes.  There was no option to restore from iCloud.  Good thing you suggested I do the backup with iTunes, so I didn't break any sweat and went ahead and restored from my backup.  After the restore was completed, over 75% of my apps were gone including a bunch that had important data in them.  I started to freak out and immediately turned off iCloud backup on my phone so that my data in iCloud would not get clobbered by a new backup from my newly restored phone.
    7. I then decided out of curiousity to re-install one of my missing apps and to my pleasant surprise, my personal information like debit card was already keyed in!  I got so excited and brave I decided to re-install GoodReader which has a ton of PDF docs of mine in it.  And sure enough all my data was on my phone.  To cut a long story short I didn't lose any data.
    8. However because I am not going to bother re-installing all my apps now ( I prefer the "clean" iphone), it occurs to me that there is a bunch of "orphaned" data on my (the missing apps) and there is no way to get rid of that.   Any suggestions on how to clean that up?
    9. Lastly, should I now enable iCloud so that my new data clobbers what is in iCloud?

     

     

    I was kinda dissapointed that iCloud didn't work as I expected it to when trying to restore as that would have been a cleaner install as I only specified certain apps to be backed up in iCloud

  • randers4 Level 9 Level 9 (53,175 points)
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    Aug 2, 2012 8:36 AM (in response to silvergs)

    When you wen through the setup assistant you should have been presented with this screen:

    Setup as New or Backup Screen.png

    This gives you the choice of restoring from either an iCloud or iTunes backup.  Never heard of only getting the option to restore from iTunes before.  Also, I'm not sure how you would remove app data for apps not installed on your phone.  If might be removed in the background during the sync process but I've never seen any documentation on this.  I wouldn't personally worry about it.  Finally, if you like backing up to iCloud and don't need your old backup now go ahead and re-enable this.  I always recommend periodically doing a manual backup in iTunes too as a precaution (I do this at least weekly).

  • silvergs Level 1 Level 1 (0 points)
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    Aug 2, 2012 8:43 AM (in response to randers4)

    Now I know why I never saw the screen above.  After I hit restore on the Summary Tab in iTunes while my phone was connected to the PC, I never disconnected it from my pc and I went through the process of setting up via iTunes.  My guess is that if I had disconnected my phone from the pc after hitting Restore in iTunes, then I would have gotten the screen above on the phone itself.  Does that make sense?

     

    Thanks for the other point regarding iCloud.  I'll enable that again now.

  • randers4 Level 9 Level 9 (53,175 points)
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    Aug 2, 2012 8:46 AM (in response to silvergs)

    That's probably right.

  • Querry1 Level 1 Level 1 (0 points)
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    Oct 4, 2012 3:46 AM (in response to randers4)

    How do i install a new version of the OS without restoring the device (its a new out of the pack iphone 4). I am trying to use icloud.

    Is it possible to update the OS without using itunes?

     

    can you help me please

  • randers4 Level 9 Level 9 (53,175 points)
    Currently Being Moderated
    Oct 4, 2012 8:30 AM (in response to Querry1)

    If you're trying to update the iOS, this can be done over the air only if you are running iOS 5 or higher.  If you are, you can go to Settings>General>Software Update to update it over wifi.  If you are running iOS 4 or lower you have to restore using iTunes (see http://support.apple.com/kb/HT1414).

  • eannegrenoble Level 1 Level 1 (0 points)
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    Mar 9, 2013 4:22 AM (in response to randers4)

    Brilliant - exactly my problem (> restore all > installed a backup from itunes whereas I was sure I'd asked for it NOT to sync to itues)

    - your answer (the one right at the top - on phone NOT PLUGGED IN > erase all and restore from icloud) saved the day

    THANKS loads

  • fwd079 Calculating status...
    Currently Being Moderated
    Mar 24, 2013 4:41 AM (in response to randers4)

    Thanks, I was getting a bit panicky but this solved my issue. Don't know how to give "this solved my problem" thought.

    PC, Windows 7

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