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Aug 1, 2012 8:31 AM in response to coney61by Shootist007,Then maybe you should take advantage of the free Tech Support phone number. Something is Amiss.
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Aug 1, 2012 8:40 AM in response to coney61by Michael Black,What make and model of printer? Is the printer properly connected and configured for the wifi network? What model of Mac, and which version of OS X? Do you have the latest drivers/software installed for that specific model of printer from the printer manufacturer?
Pretty much impossible for anyone to even begin to help you with a one word post and zero information about your problem.
Sorry - This did not show page one when I was first viewing it (weird)
With my kodak printer there was no need to configure it via a USB cable connection to the printer. Everything was done from the little screen and keyboard on the printer itself - enter SSID, enter WPA2 password and it was on my wifi network.
As far as the computer side, you need to make sure you have the latest AIO software from Kodak. Kodak wifi printers use bonjour so the IP address of the printer is immaterial (as long as it is on the same DHCP subnet as the computer at least). When I have updated Kodak's software and drivers in the past, a couple of times I recall having to remove the printer in Control Panel, then re-find and add it once the Kodak update was done. It has also duplicated the printer in control panel once, and that instance neither would actually print until I removed both and re-added the printer (Kodak's software installer/updater is not a thing of finesse).
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Aug 1, 2012 8:36 AM in response to Michael Blackby wjosten,Ah...did you bother to read the OP's initial post?
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Aug 1, 2012 8:36 AM in response to Michael Blackby Shootist007,Michael Black wrote:
What make and model of printer? Is the printer properly connected and configured for the wifi network? What model of Mac, and which version of OS X? Do you have the latest drivers/software installed for that specific model of printer from the printer manufacturer?
Pretty much impossible for anyone to even begin to help you with a one word post and zero information about your problem.
Please read the OPs first post. Kind of covers all that.
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Aug 1, 2012 8:37 AM in response to Michael Blackby Shootist007,Ok Sorry if I was a bit Snotty.
Any suggestion appreciated
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Aug 1, 2012 8:39 AM in response to Shootist007by coney61,where will I find the support number? online?
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Aug 1, 2012 8:41 AM in response to Michael Blackby coney61,Tried to refind it and it's just can't locate it
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Aug 1, 2012 8:45 AM in response to wjostenby coney61,thanks I'll give them a try and let you know what's going on...
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Aug 1, 2012 8:54 AM in response to wjostenby coney61,Only problem is that the machine is in spain at the moment and will be for a couple of months, i need to speak to someone in English not bloomin' Spanish!
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Aug 1, 2012 8:56 AM in response to coney61by Michael Black,coney61 - since it was working, did you just try shutting everything down, including the wifi router, then re-start the router and each device in turn?
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Aug 1, 2012 8:58 AM in response to Michael Blackby coney61,actually no i haven't tried the router......! i'll have a go and get back to you anon!