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All replies
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Helpful answers
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Jul 28, 2012 1:43 PM in response to bigham_511by Ray.G,Having the same issue on a 2009 MacBook Pro. Camera was working prior to Mountain Lion. Apple please fix it ASAP.
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Jul 29, 2012 7:23 AM in response to Ray.Gby deb63,Same with me. Video chat was happening in skype, then some updates hapened and now the camera shows disconnected, in macbook air .
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Jul 30, 2012 9:30 PM in response to Dproughby AlyMourad,Same here on my MBPr.. I just hope it's fixable by software or firmware update and that apple will do that soon since I didn't try the camera before installing Mountain Lion so I'm not sure if mine is a hardware problem or not.
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Jul 31, 2012 11:53 AM in response to AlyMouradby Rosco188,i am having a built in camera issue with messages only. no camera found. photo booth and face time work fine.
MBRr
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Jul 31, 2012 4:49 PM in response to Rosco188by SunnyWebster,I am also having this issue. Has anyone had resolution to this issue? 2011 Macbook Air. Camera fine until ML.
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Jul 31, 2012 9:31 PM in response to Dproughby hood727,Man, no skype, facetime, nothing with a camera after mountain lion. What the **** do I do. No Apple store in my area. If they fix one of yours and tell you what they did, PLEASE let us know. I can't skype with family and this computer isn't but 6 months old. MBP
dh
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Aug 1, 2012 12:17 AM in response to Dproughby McJagger,Exact same issue - hope a fix comes soon - looks like it is expecting HD (like in the newest airs) but gives up when there is only SD....
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Aug 1, 2012 2:33 PM in response to hood727by AlyMourad,Kinda same problem.. No official Apple store in my country and I have doubts that apple authorized reseller here will try to fix it but mess something else in my less than a month old MBP Retina. and yeah they don't do exchanges here..
Atleast hoping since it's a widespread issue that Apple will look into it and fix via Software/Firmware updates soon. although I'm kinda worried since I didn't try the camera before updating to mountain lion.
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Aug 1, 2012 2:35 PM in response to McJaggerby AlyMourad,Mine is a new MBP Retina so it's Facetime HD camera but it doesn't work as well.
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Aug 2, 2012 12:19 AM in response to Dproughby McJagger,Restarted without an update after closing everything and it now works perfectly...
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Aug 2, 2012 10:52 AM in response to AlyMouradby hood727,I don't know how to tell everyone at once so if you know how please get this around the forums;
With the computer off, using the left side of the keyboard press and hold;
Shift
Control
Option
and the power key for 5 seconds
1.....2.....3....4.....5...
then let go of them all at the same time
Nothing will appear to have happened- Turn your computer back on and open facetime- YEAAAAH Buddy! Just worked on mine and feel its my duty to tell others. No clue how to post in all. Thanks to a sweet girl named Rachel at Applecare.
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Aug 2, 2012 10:53 AM in response to SunnyWebsterby hood727,I don't know how to tell everyone at once so if you know how please get this around the forums;
With the computer off, using the left side of the keyboard press and hold;
Shift
Control
Option
and the power key for 5 seconds
1.....2.....3....4.....5...
then let go of them all at the same time
Nothing will appear to have happened- Turn your computer back on and open facetime- YEAAAAH Buddy! Just worked on mine and feel its my duty to tell others. No clue how to post in all. Thanks to a sweet girl named Rachel at Applecare.


