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Q: ichat problems

I got my macbook pro about 3 days ago, and I've been trying to get my ichat to work. I added my friend and whenever she tries to call me i never get a call , but the green camera light always turns on. Then, when i try calling her, she gets it but it doesnt load. HELP PLZ. I've tried everything and im getting very annoyed by thiss....

Posted on Jun 20, 2012 11:47 AM

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Q: ichat problems

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  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 1, 2012 2:48 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 1, 2012 2:48 PM in response to Ralph Johns (UK)

    thanks it works again ( aim not the vc ) But whenever i try to message one of the six names it tells me that acount isnt rejestered to messages...

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 1, 2012 2:54 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 1, 2012 2:54 PM in response to rbzhelpme

    Hi.

     

    The Names are AIM valid Names and should be in the AIM Buddy list.

     

    However I do only see one of them On line at the moment and it has been like that for at least a week.

     

     

     

     


    10:54 PM      Wednesday; August 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 1, 2012 3:03 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 1, 2012 3:03 PM in response to Ralph Johns (UK)

    So none of them are responding, im getting a little bit of confused

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 1, 2012 3:08 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 1, 2012 3:08 PM in response to rbzhelpme

    Hi,

     

    Right now I am seeing appleu3test03 and appleu3test01 as On line (One is Away but it will respond)

     

    That is a 3 in the middle of the name and a zero (0) 1 and zero (0) 3 at the end of each one.

     

    Three of the other names are @mac.com variations.

     

     

     


    11:08 PM      Wednesday; August 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 1, 2012 3:12 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 1, 2012 3:12 PM in response to Ralph Johns (UK)

    I am writing "hi" to both and nothing is giving me a respond.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 1, 2012 3:14 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 1, 2012 3:14 PM in response to rbzhelpme

    Hi,

     

    My Fault.

     

    They are Video Test Accounts (They also do Audio Only)

    They don't Auto Reply to text Messages

     

    I was wondering if your can Video Chat with them (it will at least be a partial test that you can video)

     

     


    11:14 PM      Wednesday; August 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 1, 2012 3:19 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 1, 2012 3:19 PM in response to Ralph Johns (UK)

    I am doing this on AIM.com becasue the messages tell me when i put their name in a new message that they arent regestered or something but with AIM i called but no one replied

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 1, 2012 3:38 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 1, 2012 3:38 PM in response to rbzhelpme

    HI,

     

    You have this window ?

    Messages window
    Uploaded with Skitch!

     

     

    In th Preferences >Accounts you have at least one AIM name ?

    Accounts
    Uploaded with Skitch!

     

    Meaning in the Window Menu you can display A Buddy List

    Window Menu and Buddy List
    Uploaded with Skitch!

     

    From there you can add An AIM Name for one or more of the Apple test Accounts

    Buddy List
    Uploaded with Skitch!

     

    Using the green icon you can start  Video Chat  (or highlighting the Buddy and then using the icons at the bottom of the buddy list)

     

    Using the Messages window to do this is almost impossible as the IM (Instant Message) needs to be "Accepted" almost for the Video icon top left to appear  (it fills up the Apple's end with  Instant Messages that fill the screen in iChat and they then have to shut them down to clear them)

    Messages window Video icon
    Uploaded with Skitch!

     

    It is late where I am and I will be signing off soon (I may not reply for some while)

     


    11:38 PM      Wednesday; August 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 1, 2012 10:59 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 1, 2012 10:59 PM in response to Ralph Johns (UK)

    Thanks i figured out how you make the buddy lisnt on messaged but again when I vc call nothing happens, is someone suppoed to answer? Because one of the problems was that if they answer it just says for me waiting for them to answer and for the persson that answered it says connecting and tries to load

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 2, 2012 12:36 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 2, 2012 12:36 PM in response to rbzhelpme

    Hi,

     

    OK so we now have an AIM valid Buddy list to which you can add AIM valid names.

     

    appleu3test01, appleu3test02 and appleu3test03 were the first ones Apple set up.

     

    As I posted yesterday there are only two of those On line at present (And the ones ending in @mac.com have not been on line for a while).

     

    Highlighting one of these and using the green video icon will start the Video chat.

    AS you are starting to this Test account you should see your Preview in the full sized chat window (i.e. the Video preview fills the Chat window.

     

    Then you will either get a failure notice or the chat will connect.

    When it connects your preview shrinks to be the Pic-in-Pic

    Video chat
    Uploaded with Skitch!

     

     

    This is a pic of  a chat that is Connecting

    Starting chat
    Uploaded with Skitch!

     

    The important bit about this pic is the messages about Waiting for  Response From...

    This actual chat never resolved past this particular message.  Is that what you are seeing ?

     

    Or are you seeing something like this Pop up ?

    Error Message
    Uploaded with Skitch!

     

     

    This can be Expanded and Scrolled.

    Screen Shot 2012-08-02 at 20.32.29
    Uploaded with Skitch!

     

     

     


    8:36 PM      Thursday; August 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 6, 2012 7:20 AM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 6, 2012 7:20 AM in response to Ralph Johns (UK)

    Sorry that i didnt respond for a while. There isn't any error that occurs- it just says its waiting for a response.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 6, 2012 12:40 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 6, 2012 12:40 PM in response to rbzhelpme

    Hi,

     

    So it looks like this pic ?  (but with your face )

    Starting chat
    Uploaded with Skitch!

     

    Have you set your router to do UPnP ?

     

     


    8:40 PM      Monday; August 6, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 6, 2012 12:47 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 6, 2012 12:47 PM in response to Ralph Johns (UK)

    Yes, it looks like that ( with my face ) I travel alot so does that mean I need to enable all the routers I use. And one of the ones that I use was enabled with the UPnP but it still did not work.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 6, 2012 1:51 PM in response to rbzhelpme
    Level 9 (73,203 points)
    Applications
    Aug 6, 2012 1:51 PM in response to rbzhelpme

    Hi,

     

    Quite a lot of routers come with UPnP already enabled these days.

     

    Can you check System Preferences > Security and Privacy > Firewall

    Unlock the Padlock and click the Option Button if the Firewall is ON

    In here is Allow Signed Software enabled ?

    Is Messages in the list ?

    Is IMAgent in the list ?

     

    Stealth Mode should NOT be ON

    On that note Blocking Pings on the router should not be On either  (iChat and Messages bot send Pings for A/V Chat connections)

     

     

     


    9:51 PM      Monday; August 6, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 7, 2012 5:46 AM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 7, 2012 5:46 AM in response to Ralph Johns (UK)

    Messages is on the list but IMAgent isn't. I searched for it but couldnt find it. Stealth mode is not on.

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