3 Replies Latest reply: Aug 2, 2012 1:09 PM by Kappy
karlosmi Level 1 Level 1 (0 points)

I have this Mac for less than 1 year. It has recently begun overheating randomly and it doesn't really matter what you are doing - surfing, youtube, iMovie, etc. The support people want me to pay $50 to diagnose it as overheating. Its very annoying.

 

I bought one of those laptop cooling tables and I use that and it still overheats. Any help would be appreciated.


Mac mini, Mac OS X (10.7.4)
  • 1. Re: overheating Problem
    Kappy Level 10 Level 10 (226,700 points)

    Next time it starts to overheat:

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

  • 2. Re: overheating Problem
    karlosmi Level 1 Level 1 (0 points)

    The only thing that isn't readily apparent what it is is SMSDaemon - everything else isn't using much of CPU

  • 3. Re: overheating Problem
    Kappy Level 10 Level 10 (226,700 points)

    Try killing the process: Select the SMSDaemon entry from the list, click on the Quit icon in the toolbar, then click on the Force Quit button.