Currently Being ModeratedJun 21, 2012 2:36 PM (in response to RizoT100)
To update the application, you will have to sign in with the Apple ID and password that was originally used to purchase it.
Currently Being ModeratedJun 22, 2012 12:51 PM (in response to AM_Kidd)
iMovie came preloaded on my macbook pro for school, it wasn't purchased through the App store. I have two apple accounts i've signed on with both, still no luck.
Currently Being ModeratedJul 15, 2012 4:42 PM (in response to RizoT100)
You are not alone. I've been pouring over apple support discussions all afternoon. Lots of folks are having trouble updating their apps, including me. Unfortunately, I haven't found a single reference or solution to the issue and responses/acknowlodgements from apple reps are nowhere to be found anywhere in all of the listings.
Currently Being ModeratedJul 15, 2012 7:19 PM (in response to RizoT100)
Add another one. I have 5 updates but the signin requested is an old email address & password. When I go to Store/View My Account the current, correct email & password are displayed but the updates still require the old one.
Currently Being ModeratedJul 16, 2012 6:51 PM (in response to RizoT100)
I fixed it!
First as some suggested, I added my HD to spotlight system preferences/privacy. That alone didn't do it. So I did the spotlight thing again and this time I signed into the app store and went into my account and reset all warnings for buying and downloading. Then I went back to the update page and the annoying updates were gone! Don't forget to go back into system preferences-spotlight-privacy and delete the HD from being excluded in searches.
Dang! the updates just popped up again!!!! Back to my research..
Currently Being ModeratedJul 16, 2012 9:33 PM (in response to waterloobob)
You have a different issue that the one described by the OP. You can only update an app with the ID used to buy it. If in changing things you have actually created a new Apple ID, you cannot update the apps with a different ID. Apple will not transfer content nor merge Apple IDs.'09 Mac mini, iPad 2, iPhone 4S, Mac OS X (10.7.4), iOS (5.1.1) Mac user since 1984
Currently Being ModeratedJul 17, 2012 2:37 PM (in response to bandit)
Update from my last post here.
I emailed app store support. after numerous emails back and forth my case was moved up to the senior advisor who issued me codes to redeem for these apps. Everything is fine now.
Currently Being ModeratedJul 17, 2012 5:57 PM (in response to bandit)
I tried a number of solutions for another thread, which amount to having Spotlight re-index your HD. Others seemed to have success. I did not.
So I simply logged in with my old username/password and did the updates.
For me at least the lesson seems to be that if you're going to change your Apple ID / Password, remember your old one because clearly The App Store isn't getting the update memo.
Currently Being ModeratedAug 2, 2012 3:13 PM (in response to RizoT100)
The "account", to which the message refers, is NOT your APPLEID account.
[If you used the wrong applid, you would have no apps to update.]
It is your USERID on your computer.
I have 2 userids - ADMIN, and PEON which I normally use.
Some of my apps were purchased with the admin account.
These showed up as "update" rather than "installed"
I logged out of peon, and logged in to admin.
Now most purchased apps showed up as "install"
[some were "installed" but none were "update"]
Install all of them, and Bob's your uncle :-)
Currently Being ModeratedSep 6, 2012 8:02 AM (in response to RizoT100)
The ONLY way I could fix this problem was to contact Apple Support. After about a 30 min call, they sent me App Store "redeem" codes to link all of the iLife apps that came on my new MBPR to my system. I entered the codes in the App Store, the software reinstalled (didn't lose any pictures or videos) and tada... all worked fine.