6 Replies Latest reply: Aug 2, 2012 7:45 PM by samfromia
samfromia Level 1 Level 1 (0 points)

I bought a MacBook air on December 10, 2011 13 inch 1.7GHz 4GB RAM 128GB Flash Storage. When I pick it up or hold it, I hear a weird noise. It sounds like a clicking and cracking noise. It is quite loud in a quiet room. I am taking it to the apple store on August 2. I am not sure that they will be able to hear it in store because of how loud it can be in an apple store. I called apple care and they said they would look at it. I dont mind them replacing it, in fact I would perfer that opiton. I have had this problem since about February. Also, when I was doing a firmware update to enable powernap on it, the fan was VERY loud. Will they replace my computer. And has anyone ever encounted this issue?

MacBook Air (13-INCH, MID 2011), OS X Mountain Lion