chevrolet67

Q: Kernal panic when shutting down

I've had 3 kernal panics in the past week when shutting down my macbook pro. Its a mid 2012 macbook pro with mountain lion. Here is the report log [which is the same for all 3 panics]

 

panic(cpu 1 caller 0xffffff802ceb7b95): Kernel trap at 0xffffff802ce46084, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00007fff7e8ecfc8, CR3: 0x000000000bade032, CR4: 0x00000000001606e0

RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff7fae9ee148, RCX: 0xffffff80407c10b0, RDX: 0x0000000000000000

RSP: 0xffffff811cff2940, RBP: 0xffffff811cff2940, RSI: 0xffffff7fae9ee360, RDI: 0xffffff803f4bc550

R8:  0xffffff803f9d9ba0, R9:  0x0000000000000000, R10: 0xffffff80407c10b0, R11: 0xffffff811cff39d8

R12: 0x0000000000000001, R13: 0xffffff803f9d9ba0, R14: 0xffffff803f9d9ba0, R15: 0xffffff80407c10b0

RFL: 0x0000000000010282, RIP: 0xffffff802ce46084, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00007fff7e8ecfc8, Error code: 0x0000000000000000, Fault CPU: 0x1

 

 

Backtrace (CPU 1), Frame : Return Address

0xffffff811cff25e0 : 0xffffff802ce1d5f6

0xffffff811cff2650 : 0xffffff802ceb7b95

0xffffff811cff2820 : 0xffffff802cece4ad

0xffffff811cff2840 : 0xffffff802ce46084

0xffffff811cff2940 : 0xffffff802cf0f9a6

0xffffff811cff2950 : 0xffffff7fae9ed011

0xffffff811cff29b0 : 0xffffff7fae9ec46b

0xffffff811cff3a30 : 0xffffff802d140db1

0xffffff811cff3a90 : 0xffffff802cef5666

0xffffff811cff3ae0 : 0xffffff802cf09311

0xffffff811cff3b90 : 0xffffff802cefbb09

0xffffff811cff3c40 : 0xffffff802cefc3e2

0xffffff811cff3f50 : 0xffffff802d1e17da

0xffffff811cff3fb0 : 0xffffff802cececf3

      Kernel Extensions in backtrace:

         com.avast.AvastFileShield(1.0.1)[573200C9-0B31-8BA4-099E-1DDEFCDE4C88]@0xffffff 7fae9eb000->0xffffff7fae9f0fff

 

 

BSD process name corresponding to current thread: launchd

 

 

Mac OS version:

12A269

 

 

Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide:     0x000000002cc00000

Kernel text base: 0xffffff802ce00000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 43895918140405

last loaded kext at 21278221950502: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7faea23000, size 65536)

last unloaded kext at 21874079173392: com.apple.iokit.IOUSBMassStorageClass          3.5.0 (addr 0xffffff7fae9fa000, size 69632)

loaded kexts:

com.avast.PacketForwarder          1.3

com.avast.AvastFileShield          1.0.1

com.apple.driver.AudioAUUC          1.60

com.apple.iokit.IOBluetoothSerialManager          4.0.9f8

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AGPM          100.12.69

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.3.0f2

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyDriver          2.3.0f2

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleBacklight          170.2.3

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleIntelHD4000Graphics          8.0.0

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleLPC          1.6.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8

com.apple.driver.AppleSMCLMU          2.0.2d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.2.6

com.apple.driver.AppleIntelFramebufferCapri          8.0.0

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleUSBTCButtons          235.4

com.apple.driver.AppleUSBTCKeyboard          235.4

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.2.0

com.apple.driver.AppleFWOHCI          4.9.5

com.apple.driver.AppleUSBHub          5.1.6

com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

com.apple.driver.AirPort.Brcm4331          600.15.20

com.apple.driver.AppleSDXC          1.2.2

com.apple.driver.AppleAHCIPort          2.4.0

com.apple.driver.AppleUSBEHCI          5.1.5

com.apple.driver.AppleUSBXHCI          1.1.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.driver.DspFuncLib          2.3.0f2

com.apple.iokit.IOAudioFamily          1.8.9fc9

com.apple.kext.OSvKernDSPLib          1.6

com.apple.kext.triggers          1.0

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleHDAController          2.3.0f2

com.apple.iokit.IOHDAFamily          2.3.0f2

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IOSurface          86.0.2

com.apple.iokit.IOBluetoothFamily          4.0.9f8

com.apple.driver.AppleGraphicsControl          3.2.6

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.AppleSMC          3.1.3d11

com.apple.driver.AppleUSBMultitouch          235.7

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.driver.AppleUSBMergeNub          5.1.5

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IOAHCIFamily          2.2.0

com.apple.iokit.IOUSBFamily          5.1.6

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

MacBook Pro, OS X Mountain Lion

Posted on Aug 3, 2012 11:48 PM

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Q: Kernal panic when shutting down

  • All replies
  • Helpful answers

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Aug 4, 2012 6:27 AM in response to chevrolet67
    Level 10 (208,037 points)
    Applications
    Aug 4, 2012 6:27 AM in response to chevrolet67

    The panic is caused by the "Avast" crapware. Uninstall it according to the developer's instructions, and never install any commercial "anti-virus" product again.

  • by chevrolet67,

    chevrolet67 chevrolet67 Aug 4, 2012 9:38 AM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    Aug 4, 2012 9:38 AM in response to Linc Davis

    I had a feeling that might be the problem... Thank you

  • by thomas_r.,Helpful

    thomas_r. thomas_r. Aug 4, 2012 12:25 PM in response to chevrolet67
    Level 7 (30,944 points)
    Mac OS X
    Aug 4, 2012 12:25 PM in response to chevrolet67

    Note that, though Linc is certainly correct about Avast, and about many other anti-virus programs, his is an extreme sentiment that, like most extreme sentiments, is not entirely accurate.  Some Mac anti-virus software is quite well behaved, such as ClamXav and Sophos.  Whether you need it or not is not for someone else to tell you.  You should let your personal tastes, behaviors and requirements dictate whether you use anti-virus software, within the framework of an educated protection plan.  See my Mac Malware Guide for more information that can help you figure all that out.