Q: Airport Express that were part of another network
I have two Airport Expresses that were part of another network and I am now trying to configure them on a new network to wirelessly extend it, but can not discover them on the AirPort Utility and I factory reset them as well and still they are not being discovered. They plugged in only about 4-6 feet away from the base station (Airport Extreme). What should I do?
iMac, Mac OS X (10.7.4)
Posted on Aug 5, 2012 9:05 AM
I am not able to duplicate the error that you are reporting. The Express always appears in AirPort Utility.
Try a reset exactly as follows:
Power down the Express and wait a minute
Hold in the reset button first, and keep holding it down for 9-10 seconds while you simultaneously plug the Express back in to power
Release the reset button after the full 9-10 second hold period and allow 45 seconds for the Express to restart to a slow, blinking amber light
Shut down the Mac and then restart
Make sure that you have a good wireless connection to the Mac
Open AirPort Utility to see if it will discover the Express
If still no luck, I suggest that you have the Express devices checked out an Apple store or Apple servicer
Posted on Aug 5, 2012 12:29 PM
