576 Views 2 Replies Latest reply: Jan 25, 2013 1:16 PM by saraahL
I hae tried everything and my iTunes still doesn't recognise it. I have uninstalled and re-installed my iTunes numerous times. Please does anyone have any suggestions as to how I could resolve this?! My computer recognises it but iTunes just freezes up and starts goign very slowly, then sometimes my phone is recognised but it tells me to go to the summary tab and restore factory setting, but as soon as I click "ok", my phone disappears from iTunes and it doesn't recognise it anymore, then other times it just doesn't show up at all. Any tips?!