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Spinning Beach Ball

183 Views 1 Reply Latest reply: Aug 5, 2012 2:56 PM by CMCSK RSS
Jung5290 Calculating status...
Currently Being Moderated
Aug 5, 2012 2:48 PM

Hi, everyone

I am a new MBP user. I bought 13 inch 2.4 GHz Intel Core i5 with 4GB RAM (late 2011 model) about a month ago.

I noticed that my MBP crashes when I browse on Safari. I recently installed OS Mountain Lion.

When I opened the console to see the log, i noticed that i kept getting the following messages


2012-08-05 5:33:11.383 PM sandboxd[349]: ([348]) QuickLookSatelli(348) deny file-write-create /Users/Julia/Library/Caches/


I am not sure how to fix that problem, and wondering if that has to do anything with the constant crashing and spinning beach ball.


I would really appreciate some help from you!


Thanks in advance

MacBook Pro (13-inch Late 2011)
  • CMCSK Level 6 Level 6 (10,250 points)
    Currently Being Moderated
    Aug 5, 2012 2:56 PM (in response to Jung5290)

    I bought 13 inch 2.4 GHz Intel Core i5 with 4GB RAM (late 2011 model) about a month ago.

    Call Apple Care. 


    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.


    #2 - You have 90 days of FREE phone tech support.


    #3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.




    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. 









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