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Can't connect MacBook Pro to Clear 4G router

602 Views 6 Replies Latest reply: Aug 6, 2012 2:52 AM by Shootist007 RSS
NineToez Calculating status...
Currently Being Moderated
Aug 5, 2012 2:41 PM

I have a mid 2010 MBP running 10.6.8 & recently purchased Clear 4G as my ISP. I bought the Express Hub which works great and connects with every device I have; PlayStation 3, iPhone, iPad, Apple TV, and both a Win7 & Linux netbooks. Only my MBP won't stay connected to the Clear router. Contacting their support simply blames the notebook, but they say a driver isn't necessary and they don't know of any issues with OS X and their service. Security on the router is set at WPA2 PSK with AES encryption. Never had an issue connecting to any access point before. Any thoughts?

MacBook Pro, Mac OS X (10.6.8)
  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Aug 5, 2012 3:11 PM (in response to NineToez)

    Yeah it is the MBP. If all devices connect without problem except for one then it is that one device that has the problem.

     

    That's like saying I have 4 cars and I put the same gas in all 4 cars and all start and run without problems except one that does not start, so it must be the gas. No it is the car.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Aug 5, 2012 3:45 PM (in response to NineToez)

    Have you run software update lately? Just a thought.

     

    Then there is a problem with the driver/software for the Airport card.

     

    Have you tried WPA2 with Personal as the encryption instead of AES or WPA PSK (TKIP)

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Aug 6, 2012 2:52 AM (in response to NineToez)

    Glad you got it figured out.

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