hghk

Q: when i try to buy mountain lion it says app store error (100) try later what should i do

when i try to buy mountain lion it says app store error (100) try later what should i do

MacBook Air, Mac OS X (10.6.8)

Posted on Aug 5, 2012 9:49 PM

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Q: when i try to buy mountain lion it says app store error (100) try later what should i do

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 5, 2012 11:08 PM in response to hghk
    Level 10 (122,900 points)
    Apple Music
    Aug 5, 2012 11:08 PM in response to hghk

    Try here first >  Mac App Store: "An unknown error occurred (100)" when purchasing

     

    If that doesn't help, try the following:

     

    Disable anti virus software.

     

    Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

     

     

    If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type this exactly as you see it here:

     

    ~/Library/Caches/com.apple.appstore/Cache.db

     

    Click Go

     

    Move the Cache.db file to the Trash.

     

    Now here:

     

    ~/Library/Preferences

     

    Click Go

     

    Move these files from the Preferences folder to the Trash.

     

    com.apple.appstore.plist

     

    com.apple.storeagent.pllist

     

    Now here:

     

    ~/Library/Cookies

     

    Click Go

     

    Move the com.apple.appstore.plist file from the Cookies folder to the Trash.

     

    Empty the Trash, try the App Store.