Currently Being ModeratedJul 29, 2012 1:10 PM (in response to gtjudd)
You haven't indicated if you have tried multiple DVD/CD's or just the one. Look under the "Apple > About This Mac > More Info.. > Disk Burning " do you see the Superdrive? If the system recognizes it but it doesn't work try a
- Shut down the computer.
- Unplug the computer's power cord and ALL peripherals.
- Wait 15 seconds.
- Attach the computers power cable.
- Wait another 5 seconds and press the power button to turn on the computer.
- The 5 second timing is important to a successful reset.
Currently Being ModeratedJul 31, 2012 9:04 PM (in response to RRFS)
I tried several dvd's with the same response. The black dvd player screen comes up but then goes back to the desktop with a message: "DVD Player quit unexpectedly". I tried the SMC Reset, but that did not appear to help.
Currently Being ModeratedAug 1, 2012 10:25 AM (in response to gtjudd)
Zap the PRAM and try again.27" i7 iMac SL, Lion, OS X Mountain Lion, G4 450 MP w/Leopard, 9.2.2
Currently Being ModeratedAug 3, 2012 10:26 PM (in response to gtjudd)
I have the same problem - neither PRM or SMC reset has fixed it.
Anyone else with a similar problem - or alternative suggestion to get it fixed.
Currently Being ModeratedAug 6, 2012 2:17 AM (in response to david carson)
I have a similar problem on my Mac Mini. Trying to watch a DVD movie (I use the Mac Mini as a mediacentre, and it HAS to work with DVD, as it is my only DVD player.)
The DVD-player recognises the disc, and are able to start it, but then it goes to a grey/white mosaic picture. I've tried multiple DVDs, and they are all the same. I also tried playing the video file through VLC and Boxee, but it's all mosaic, though I don't get the grey/white mosaic on these - the picture is just messed up, like a bad sattelite signal.
This is the sort of thing Apple need to sort out, and fast! On the Lion update I had trouble with sound falling out, and now this. I have to say I do not care for iCloud and notifications ect. if I can't make very basic functions like this work.
Currently Being ModeratedAug 7, 2012 11:41 PM (in response to gtjudd)
Have exactly the same problem on my 24" imac, the dvd player app goes to a black screen and then unexpectedly quits. Also I can not airplay a dvd to my apple TV, all I get is a checkered grey sceen. Having said this I can do all the above successfully if I use VLC instead of apples DVD player.
Any thoughts or help concerning apples DVD player app with mountain lion would be great.
Currently Being ModeratedAug 15, 2012 3:31 PM (in response to gtjudd)
Im having the same problem, the app starts up, screen goes black like its going to play, but then quits unexpectedly. I have a less-than-a-month-old macbook pro. it could be a problem with the OS, since its more than just one of us. hopefully an update will solve this and other app bugs.
Currently Being ModeratedAug 22, 2012 3:52 PM (in response to Miketorres01)
Mine is worse than this - it just will not take the discs in and spits them out. Please See:
Tried most things and have even ordered a new drive.....
Currently Being ModeratedAug 22, 2012 4:06 PM (in response to losdelrock)
Did any of you Region Free the drive?
Currently Being ModeratedOct 27, 2012 5:46 AM (in response to gtjudd)
I got the same problem dude, my screen became a chessboard ! Just use another player, such as VLC, that u gonna be ok
Currently Being ModeratedOct 30, 2012 12:39 PM (in response to rafaelwaa)
I have the same problem: white/grey checkerboard on MacMini running OSX 10.8.2. No matter what DVD I tried. Same thing happens when I try to play from disc images.
However, I also use an iMac 27" also running 10.8.2 and DVD player works just fine.
So, whata is going on.
Currently Being ModeratedJan 25, 2013 6:56 PM (in response to gtjudd)
I had this same problem when I first got my MBP and came here looking for a solution. Absent one, I thought I'd just keep coming back until there was one. In the meantime I brought it to my daughter's house to show her and she told me she'd heard they could play blu-ray. Thinking it wouldn't hurt to give it a try, I put one in and was told it couldn't play it; not by quitting like it did before but through some error message about format (don't remember now). Then I tried a conventional DVD and now it works. Don't know why and it makes no sense, but now it works.
Currently Being ModeratedJan 26, 2013 1:10 PM (in response to Jules1857)
I can confirm your finding. After reading your post I tried to play a BluRay DVD which of course DVD player app said: Unsupported Disc. After that DVDs play fine.
That is lame, Apple!
Currently Being ModeratedJan 26, 2013 1:20 PM (in response to petersmoney)
That is lame, Apple!
Don't waste any time here telling Apple, since these are user-to-user forums. For that, use its feedback pages: http://www.apple.com/feedback/ and http://www.apple.com/feedback/macosx.html, for example.27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2