14 Replies Latest reply: Aug 8, 2012 5:36 PM by Ev_Buckley
Ev_Buckley Level 1 Level 1 (0 points)

With apologies for the vagueness of this problem, it seems most of my applications suddenly will  not start up. They bounce in the dock, then throw up "Application Quit Unexpectedly."

 

The problem affects (but is not limited to) Skype, Spotify, Audacity, Logic, Ableton Live, Max/MSP, PureData, TexShop, Processing, Aquamacs, QLab, LibreOffice, GarageBand, Reaper, uTorrent, SPEAR and WaveLab.

 

It does not affect Firefox, Thunderbird, XCode, Lightroom, iTunes, VLC and various system utilities like Time Machine, X11 and System Profiler.

 

The problem arose today after starting up, and had not manifested in any way previously. Recent system changes like installing new memory or applications don't seem to have affected the system, and I can't discern any pattern in the affected applications. OS X in general appears to be perfectly stable, and Hardware Test didn't find anything. Trashing preferences for affected applications didn't help.

 

I'm on 10.7.4, Mac Mini mid 2011. I'd appreciate any help anyone can give, because this is a critical work machine, and I'm losing time to the problem rapidly.

 

Thanks!


Mac mini (Mid 2011), Mac OS X (10.7.4)
  • 1. Re: Applications suddenly won't start
    softwater Level 5 Level 5 (5,370 points)

    Download and run this diagnostic tool:

     

    http://www.etresoft.com/etrecheck

     

    When it finishes analysing, click the 'copy to clipboard' button. Then reply to this post and use 'command-v' to paste the results.

  • 2. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    Hardware Information:

        Mac mini - model: Macmini5,1

        1 2.3 GHz Intel Core i5 CPU: 2 cores

        5 GB RAM

     

    Startup Items:

        360ControlDaemon - Path: /Library/StartupItems/360ControlDaemon

        M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper

        PACESupport - Path: /Library/StartupItems/PACESupport

     

    System Software:

        Mac OS X 10.7.4 (11E53) - Uptime: 0 days 1:3

     

    Disk Information:

        TOSHIBA MK5065GSXF disk0 : (500.11 GB)

            disk0s1 (disk0s1) <not mounted>: 209.7 MB

            Macintosh HD (disk0s2) /: 499.25 GB (316.45 GB free)

            Recovery HD (disk0s3) <not mounted>: 650 MB

     

     

    USB Information:

        Western Digital Ext HDD 1021 1 TB

            disk1s1 (disk1s1) <not mounted>: 209.7 MB

            Other Stuff (disk1s2) /Volumes/Other Stuff: 300.2 GB (233.96 GB free)

            disk1s3 (disk1s3) <not mounted>: 699.52 GB

            Boot OS X (disk1s4) <not mounted>: 134.2 MB

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Microsoft Microsoft® 2.4GHz Transceiver v8.0

        Logitech USB Receiver

        Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Kernel Extensions:

        com.Cycling74.driver.Soundflower    Version: 1.5.2

        com.paceap.kext.pacesupport.snowleopard    Version: 5.8

     

    Problem System Launch Daemons:

               [failed]    com.apple.xprotectupdater.plist

           [not loaded]    ftp-proxy.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

               [failed]    com.adobe.fpsaud.plist

               [failed]    com.m-audio.firewire.helper.plist

               [loaded]    com.paceap.eden.licensed.plist

               [loaded]    PACESupport.plist

     

    Launch Agents:

               [failed]    de.rme-audio.firefaceAgent.plist

     

    User Launch Agents:

               [failed]    com.apple.CSConfigDotMacCert-ev@me.com-SharedServices.Agent.plist

     

    User Login Items:

        iTunesHelper

        Flux

        Flux

        uTorrent

        ProFire Agent

     

    3rd Party Preference Panes:

        Flash Player

        Flip4Mac WMV

        PreferencesPane

        PreferencesPane

        Perian

        Pref360Control

        TeXDistPrefPane

     

    Internet Plug-ins:

        Flash Player.plugin

        FlashPlayer-10.6.plugin

        Flip4Mac WMV Plugin.plugin

        JavaAppletPlugin.plugin

        QuickTime Plugin.plugin

        Silverlight.plugin

       

    User Internet Plug-ins:

       

    Bad Fonts:

        None

     

    Top Processes:

        17.8  %    firefox

        17.6  %    plugin-container

        2.8   %    WindowServer

        1.3   %    EtreCheck

        0.9   %    coreaudiod

        0.5   %    fontd

        0.2   %    mds

        0.1   %    Flux

        0.1   %    SystemUIServer

        0.1   %    thunderbird

  • 3. Re: Applications suddenly won't start
    LexSchellings Level 5 Level 5 (5,690 points)

    Mac Mini mid 2011, Lion 10.7.4, still correct.

    What did you change? the Ram ? If so, shutdown the mac, reseat the Ram again, give the exact specs you bought and placed.

  • 4. Re: Applications suddenly won't start
    softwater Level 5 Level 5 (5,370 points)

    A couple of things immediately stand out.

     

    First, you've got two copies of something called 'Flux' in your login items. Remove both of them by going to

     

     > System Preferences > Users & Groups | Login Items

     

    Select them in the list and click the minus '-' button directly below the list (NOT the one in the left bottom corner). In fact, while you're there you might as well remove the bitTorrent client and ProFire Agent from login items too.

     

    Restart your mac. Any improvement?

     

    If not, uninstall PACE - you don't need it anymore, and also uninstall both 360ControlDameon and M-Audio Firewire Audio Helper.

     

    Again restart your mac. Any improvement?

  • 5. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    softwater wrote:

     

    A couple of things immediately stand out.

     

    First, you've got two copies of something called 'Flux' in your login items. Remove both of them by going to

     

     > System Preferences > Users & Groups | Login Items

     

    Select them in the list and click the minus '-' button directly below the list (NOT the one in the left bottom corner). In fact, while you're there you might as well remove the bitTorrent client and ProFire Agent from login items too.

     

    Restart your mac. Any improvement?

     

    If not, uninstall PACE - you don't need it anymore, and also uninstall both 360ControlDameon and M-Audio Firewire Audio Helper.

     

    Again restart your mac. Any improvement?

    Before I start uninstalling working software, any reasoning behind these suggestions? None of them have changed in any way recently. Is your suggestion based on anything concrete? I've removed the startup items and am now restarting.

  • 6. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    No change based on removal of starup items.

  • 7. Re: Applications suddenly won't start
    softwater Level 5 Level 5 (5,370 points)

    Apologies. I should have said before you start removing anything: backup your system first.

     

    Time Machine is ideal for this, as you can easily role back any changes.

     

    As for the reasoning and your belief that nothing has changed recently, you might want to consider that your system isn't functioning properly. Something has changed. Computers don't just magically start doing things like this, unless you have a failling hard drive (another possibility, but we should eliminate the less heart-stopping ones first).

     

    The advice I gave you is based on understanding

     

    i. what your system does from boot up to login

    ii. what processes and directories are involved in that and

    iii. a fair bit of experience troubleshooting on this forum and elsewhere other people's problems.

     

    That said, I'm not making any guarantees, I'm just trying to help you solve your problem. You can take my suggestions or leave them. Perhaps someone else will come along with a better answer for you.

  • 8. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    You can take my suggestions or leave them. Perhaps someone else will come along with a better answer for you.

    I apologise if you're offended, but I don't think it is in any way out of line to ask for an explanation of the thinking behind changes you want me to make to my system before I make them. You seem quite ready to tell me what I don't need on my system without explaining why you think that, so I asked you to clarify.

  • 9. Re: Applications suddenly won't start
    softwater Level 5 Level 5 (5,370 points)

    Ev_Buckley wrote:

     

    You seem quite ready to tell me what I don't need on my system

     

    That's a misunderstanding. I'm not telling you what you need or don't need. I am was trying to help you identify the source of your problems. If you can rule things out based on my suggestions as not causing this particular problem, then put them back by all means. It's your computer, after all.

     

    I think I'll leave someone else to come along and help you from now on. I don't need the attitude.

  • 10. Re: Applications suddenly won't start
    LexSchellings Level 5 Level 5 (5,690 points)

    removing something from the LoginItems does not uninstall it: it just will not start the app after a restart, the app is still there nut does not run automatically.

    The things softwater suggested to take out of the autostart at login  I would have suggested also. If your Flux is the color temperature regulator for ambient light reduction, it is not very compatible, you better have it not running. Flip4mac same and unnecessary when you have perian. And so on...

  • 11. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    LexSchellings wrote:

     

    Mac Mini mid 2011, Lion 10.7.4, still correct.

    What did you change? the Ram ? If so, shutdown the mac, reseat the Ram again, give the exact specs you bought and placed.

    I installed a 4GB chip about a week ago, and everything ran fine for the week. I replaced the new stick with the original after the problem arose, but saw no improvement. I also reseated the new one, and again no change. I ran Hardware Test to check for problems with the new memory, but none were found. As well as I can, I've ruled out memory issues. Which isn't to say I'm certain it isn't the memory, but I'm as certain as I can be with the tools at my disposal.

     

    As I said above, I did remove the login items, but it didn't help with the issue. I know Flux is known to have some compatibility issues, but it's never caused a problem for me before, and doesn't seem to be now. "Uninstalling" was a reference to softwater's suggestion that I uninstall PACE and XBOX360Daemon.

  • 12. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    I just did a complete system restore from Time Machine, and things are back to normal. Thanks for helping, Lex, and hopefully things will stay stable this time around.

  • 13. Re: Applications suddenly won't start
    LexSchellings Level 5 Level 5 (5,690 points)

    ...hopefully things will stay stable this time around.

    I hope so too.

    When it returns, ram still is suspect. Just exchanging the ram sticks and trying it once is not enough: restart several times, do the the PRAM reset at the same time.

    The only question you did not answer is: is the new ram the exact same spec as the original (e.g. if it is faster Ram, this is exactly the type of issue you could expect).

    Solved it seems ! great.

  • 14. Re: Applications suddenly won't start
    Ev_Buckley Level 1 Level 1 (0 points)

    Just to tie this one off, I did check that the memeory was the correct specification for the computer. It's  recommended by an Apple approved seller, and as I said, has run flawlessly since I installed it. The numbers escape me right now, but I checked them both in the OS and physically between the two chips' markings before installing.

     

    It's a pity I had to restore a backup rather than fix the issue specifically in some fashion, but right now I'm just happy that everything is working fine. Also glad I don't have to buy new RAM!