2 Replies Latest reply: Aug 6, 2012 6:54 AM by Cattus Thraex
Joshua Coventry Level 2 Level 2 (190 points)

I have a customer with a PowerBook G4, superdrive not recognised. I replaced the superdrive on it 2 years ago, and its worked fine for the customer since. Now, the SuperDrive doesn't appear in System Profiler. Customer has tried PRAM and NVRAM reset, its still keeping its time/date so I don't think its the PRAM battery. Any ideas?

  • 1. Re: SuperDrive not recognised
    Knucklesmac Level 4 Level 4 (2,225 points)

    Have you tried to reset the PMU, by removing the battery and power, holding down the power button for five seconds? I am sure you may well have.

     

    It sounds to me like a fault either with the drive or the ATA controller on the logic board.

    try testing the board with a replacement drive and see if that shows up in profiler. If it does then it has to be a fault with the super drive. If a replacement drive does not show in the profiler then it could be the lead or controller.

     

    I've had a 12" PowerBook not show or recognize an optical drive before and it turned out to be a firmware problem. On resetting the firmware all worked fine.

     

    Best of luck

  • 2. Re: SuperDrive not recognised
    Cattus Thraex Level 4 Level 4 (1,715 points)

    Seems there is a contact issue, at the best fix cable better, at the worst, something inside impossible to repair, Try first, may be a succesful action.